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Gate City Bank Ranks #2 in US on Forbes’ 2022 List of World’s Best Banks

FARGO, ND – For the second consecutive year, Gate City Bank has made Forbes’ list of World’s Best Banks, claiming the #2 spot in the U.S. for 2022. This recognition, according to Forbes, is in response to the Bank earning customer trust by delivering excellent service, innovative solutions, exceptional financial advice and overall satisfaction, which includes commitment to communities, particularly through philanthropic giving and team member volunteerism.

“We were elated with our #4 ranking last year. To now move to the #2 spot this year is truly an honor, and it absolutely wouldn’t be possible without our incredible team members,” says Kevin Hanson, President & CEO. “They share our passion for our purpose, which is to create a better way of life for customers, communities and one another every day.”

How Gate City Bank Made the 2022 List of World’s Best Banks

Whether it’s providing company time to volunteer with a charity of choice, fostering a workplace culture that’s based around having fun, constantly giving back to communities or promoting diversity and innovation, Gate City Bank truly provides a better way of life, and it comes from empowering team members to make an impact.

Plus, everything Gate City Bank team members do is shaped by the Bank’s Principles of High Standards:

  • Make a Difference: Give back to communities by making an impactful difference through volunteerism and philanthropic giving.
  • Customer Obsession: Exceed expectations by going above and beyond. Listen, delight, enhance and personalize experiences from beginning to end across all channels for customers, communities and team members.
  • Be a Leader: Lead with integrity, honesty and innovation to maintain financial leadership with competitive products, services and experiences.
  • Embrace Data and Innovation: Explore and be curious about new possibilities to create and foster innovation to support strategic goals.
  • Sense of Urgency: Act with a sense of urgency to proactively initiate positive change, allowing Gate City Bank to remain the financial leader.
  • Commitment to Compliance: Ensure accountability to high standards of compliance and risk mitigation through successful execution of policies, procedures, processes and applicable laws and regulations.

Forbes also recognized Gate City Bank’s innovative products and services. The Bank is disrupting the industry through innovation that creates a better way of life for customers, communities and team members. Some examples include:

  • FREE ATMs Anywhere: Checking customers enjoy unlimited ATM fee refunds – worldwide. This has saved customers more than $48 million in fees!
  • BetterLife Student Loan: The first and only program of its kind in the nation, it helps people pay off student loans faster. It features no fees and a low interest rate. Since 2015, Gate City Bank has helped over 3,200 customers save more than $32.2 million in student loan interest. That’s an average of $9,860 per customer!
  • #1 Mortgage Lender: Gate City Bank is the #1 mortgage lender in North Dakota.
  • Locally Approved, Serviced and Financed Loans: The Bank’s pre-approvals are trusted by real estate agents and sellers, and they’re extremely quick and easy.
  • My School Spirit Debit Cards: For loyal fans, Gate City Bank offers debit cards that have high school and college colors and mascots. The Bank donates $10 for every card ordered. It has donated over $155,000 to local high schools and colleges through this program.

Forbes also recognized Gate City Bank’s significant focus on community giving. Team members have provided $33.5 million in philanthropic giving and more than 266,000 hours of team volunteerism to over 1,000 charities since 2003. The Bank also promotes team member empowerment, leadership diversity and an amazing workplace culture where 50% of referrals for new team members comes from existing team members.

Pursuing a Better Tomorrow – Together

Forbes has recognized that, for nearly a century, Gate City Bank has been committed to helping customers, communities and team members create a better way of life. According to the Bank’s leadership, that vision will never change, and Gate City Bank looks forward to making a difference through giving and innovation for years to come, while continuing to be one of the World’s Best Banks.

About Gate City Bank

A $3.1 billion mutual bank founded in 1923, Gate City Bank is the region’s leading financial institution, as well as the #1 mortgage lender in North Dakota. The Bank employs more than 770 team members at 43 locations in 22 communities across North Dakota and central Minnesota. The Bank believes in creating a better way of life for customers, communities and team members, and it has contributed $33.5 million in philanthropic giving and more than 266,000 hours of team volunteerism since 2003. Additionally, Forbes has placed Gate City Bank at #2 in the U.S. on its list of the World’s Best Banks. The Bank has also been named one of the “50 Best Places to Work” eight years in a row by Prairie Business magazine.

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