Where can I find my account information in online banking?

It’s easy! Simply log in to online banking, navigate to “Accounts” and select your account from the accounts list. From there, choose “Account Details” to see the following information:

  • Account name
  • Nickname
  • Available balance
  • Current balance
  • Routing number
  • Account number
  • Date opened
  • Interest rate
  • Year-to-date interest
  • Recent transactions

Related Questions

Your account information is located specifically at the bottom of your check. Beginning from left to right, you’ll see your:

  • Routing number
  • Account number
  • Check number

screenshot image of a sample check that highlights the routing account and check numbers

As a safety measure to prevent unwanted access to your account, and to protect your personal and financial information, we may ask you to answer a challenge question or provide a one-time passcode using two-factor authentication (2FA) from time to time.

If you request it, your account settings can be adjusted to ask challenge questions each time there’s a log-in attempt. And in the event a one-time passcode is needed, you’ll be asked if you would like it sent via text or a phone call, and the code will be valid for one log-in session.

Events that may spark the need for this extra layer of security include:

  • A recently failed log-in attempt
  • Logging in from an unknown device
  • Logging in from a new network

This is likely a standard message indicating that you’ve merely entered an invalid User ID or password. If you receive this message and need assistance logging in to your account, click on the “Forgot User ID” or “Forgot Password” links and then follow the prompts. If you have any further questions, please contact us for assistance!

Fear not! For your security, your online banking account will be locked if the password or verification code is entered incorrectly five times. However, we’ve made resetting your password and unlocking your account very easy. Simply click the Forgot User ID/Password and follow the prompts. You can also contact us directly for more assistance!

Processed at the top of every hour, account alerts can easily be set up through online banking or our mobile app to track information like the following:

  • Balances and transactions
  • Log-in attempts and online banking access
  • Mobile deposits
  • Progress on savings goals
  • External and internal transfers

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