Gate City Bank’s visual graphic with blue and orange lettering that says number four in the U.S. on Forbes’ 2023 world’s best banks

Gate City Bank Ranks #4 in US on Forbes’ 2023 List of World’s Best Banks

FARGO, ND – For the third consecutive year, Gate City Bank has made Forbes’ list of World’s Best Banks, claiming the #4 spot in the U.S. for 2023.

According to Forbes, this recognition is in response to the bank going above and beyond to earn customer trust by delivering excellent service, innovative solutions, exceptional financial advice and overall satisfaction, all while showing a strong commitment to the communities it serves.

Forbes assembled the World’s Best Banks list by partnering with market research firm Statista, and the results are based on a worldwide survey of 48,000 banking customers in 32 countries. The 415 banks that ranked were evaluated in categories such as digital services, customer services, financial advice and, of course, trust.

“We’re so incredibly honored to be recognized as one of our nation’s top banks by Forbes. This is cause for even more celebration during our 100th anniversary as a bank,” says Kevin Hanson, President & CEO. “We continue to forge ahead as a safe, strong and secure bank, thanks to our amazing team members. They share a passion for our purpose, which is to create a better way of life for customers, communities and one another every day.”

How Gate City Bank Made the 2023 List of World’s Best Banks.

Whether it’s constantly innovating, providing company time to volunteer with a charity, fostering a workplace culture that’s based around having fun, constantly giving back to communities or promoting diversity and growth, Gate City Bank truly provides a better way of life, and it comes from empowering team members to make a difference.

Plus, everything Gate City Bank team members do is shaped by the bank’s Principles of High Standards:

  • Make a Difference

    Give back to communities by making an impactful difference through volunteerism and philanthropic giving.

  • Customer Obsession

    Exceed expectations by going above and beyond. Listen, delight, enhance and personalize experiences from beginning to end across all channels for customers, communities and team members.

  • Be a Leader

    Lead with integrity, honesty and innovation to maintain financial leadership with competitive products, services and experiences.

  • Embrace Data and Innovation

    Explore and be curious about new possibilities to create and foster innovation to support strategic goals.

  • Sense of Urgency

    Act with a sense of urgency to proactively initiate positive change, allowing Gate City Bank to remain a financial leader.

  • Commitment to Compliance

    Accountable to high standards of compliance and risk mitigation through successful execution of policies, procedures, processes and applicable laws and regulations.

Forbes also recognized Gate City Bank’s innovative products and services. The bank is disrupting the industry through innovation that creates a better way of life for customers, communities and team members. Some examples include:

  • Free ATMs: Checking customers enjoy ATM fee refunds anytime, anywhere – worldwide. This has saved customers more than $60.2 million in fees!
  • Easy Online and Mobile Banking: Gate City Bank’s online and mobile banking is uniquely designed to be fast, convenient and safe. Customers can easily navigate finances by moving money, making payments, monitoring their accounts, controlling debit cards and more.
  • BetterLife™ Student Loan: The first and only program of its kind in the nation, this offering helps customers consolidate debt and pay off student loans faster. It features no fees and a low interest rate. Since 2015, Gate City Bank has helped over 3,400 customers save more than $33.3 million in student loan interest. That’s an average of $9,700 saved per customer!
  • BetterLife™ Child Care Business Loan: Designed specifically to address the real-world need for more local child care services, this low-interest financing option allows child care providers to easily purchase equipment, cover necessary updates, hire more staff and more – so they can serve more beloved children.
  • #1 Mortgage Lender: Gate City Bank is proud to be the #1 mortgage lender in North Dakota.
  • Locally Approved and Serviced Home Loans: Gate City Bank’s pre-approvals are extremely quick and easy, trusted by real estate agents and sellers – and guaranteed to come through on closing day.
  • My School Spirit Debit Cards: For loyal fans, Gate City bank offers a number of debit card options that feature select high school and college colors and mascots. The bank donates $10 to the school for every card ordered, which has resulted in more than $284,000 to date!
  • Neighborhood Improvement Loan Program: The bank has helped facilitate 59 million in low-interest loans for qualifying home renovations.

Additionally, Gate City Bank’s significant focus on community giving is something that caught Forbes’ attention:

Our Giving at a Glance:

in Charitable Giving Since 2003
Volunteer Hours
Over 1,000
Charities Helped
Over 100
Years of Community Involvement

The bank also promotes team member empowerment, leadership diversity and an amazing workplace culture.

Pursuing a Bold Tomorrow – Together.

For the past century, Gate City Bank has been committed to helping customers, communities and team members create a better way of life. According to the bank’s leadership, that vision will never change, and Gate City Bank looks forward to making a difference through giving and innovation for years to come, while continuing to be one of the World’s Best Banks. Forbes has recognized these steadfast efforts and has named the bank among the top four in the U.S. three years in a row.

More [Good News] Where That Came From!

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About Us

At Gate City Bank, we have a wonderful story to tell. It's aligned with our core purpose, focusing on investing in our customers, communities and team members. Learn more about us!

Joyful Gate City Bank team members volunteer for a local food pantry b sorting donated items

Our People

At Gate City Bank, our customers, communities and team members inspire everything that we are – they’re our people. Learn more about them through heartwarming stories and testimonials!

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Philanthropic Giving

At Gate City Bank, giving back to the communities where we live and work is at the core of who we are. Learn about all the innovative ways we’re making a difference throughout North Dakota and central Minnesota.