Introducing our NEW Mortgage Rate Relief Program, offering rates approximately 2% lower than current market rates to eligible homebuyers. Find out more!

We’re Here to Help

Whether it’s setting up an account, troubleshooting an issue, pairing your banking with our financial planning services or anything in between, we’re thankful for the opportunity to help you create a better way of life. After all, we’re here because you’re here.

Here However You Need Us.

When it comes to our service, you deserve to talk to real people with better solutions. We’ll bring the warm, knowledgeable and helpful approach from our team members, and you bring the questions and feedback! Let’s get you going.

Message Us

Send questions and feedback via our online form.

Call Us


Visit Us

Find a location near you.

Customer Service That’s Unmatched.

Our customer service specialists can be reached Monday through Friday from 7:30 a.m. to 8:30 p.m. and Saturday from 9:00 a.m. to 5:30 p.m. CT. Simply call 701-293-2400 or 800-423-3344 and follow some quick and easy menu options to connect with the right team member to help.

When it comes to your debit card, we’re constantly working behind the scenes on your behalf. For 24/7 support, call us at 701-293-2400 or 800-423-3344, then listen to the options to guide you best.

Conveniently order checks or access your account 24/7 by using our self-service phone banking option. Just dial 701-293-2400 or 800-423-3344, then follow a few easy steps to get you going.

We could be pen pals! If writing a note or corresponding with letters is your preference, you can also reach us via physical mail:

Gate City Bank
P.O. Box 2847
Fargo, ND 58108-2847

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Lending More Than Just a Hand.

Whether you’re looking to buy a new car, move into your dream home, purchase business assets or anything in between, our lenders will guide you every step of the way.

Find a Lender
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Life’s Too Short for Fraud.

We offer a number of helpful tools to strengthen your security and keep you protected. And we’ve made it easy to alert us if you should ever need further assistance.

Learn More
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FAQs for the Win.

Whether it's a general banking question, locating your account number or how to set up account alerts in online banking, you can easily find answers to frequently asked questions online through our help center.

Search FAQs


Looking to join an amazing company? For more than 100 years, we’ve built a unique culture where you can explore new possibilities, deliver the best customer experience and help develop innovative products with the region’s leading financial institution.

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Check Ordering Made Simple

Prefer using paper checks? We’ll help keep the ordering process simple and quick!

Two young women ordering a new Gate City Bank custom debit card while looking at design options together on mobile

Order a Debit Card

It’s easy to get your debit card – now with tap and pay! Choose from a wide variety of designs online, or stop by any of our locations to get your debit card instantly.