a blue & orange text graphic regarding Gate City Bank earning the #3 spot in the U.S. on Forbes’ 2024 World’s Best Banks list

Ranking #3 in the US on Forbes’ 2024 List of World’s Best Banks.

FARGO, ND – For the fourth consecutive year, Gate City Bank has made Forbes’ list of World’s Best Banks, claiming the #3 spot in the U.S. for 2024.

According to Forbes, this prestigious recognition is in response to the bank going above and beyond to deliver excellent service, innovative solutions and overall satisfaction. This is especially true when it comes to addressing evolving consumer expectations, such as those associated with having access to a healthy mix of self-service and team-member-assisted banking opportunities.

Forbes assembled the World’s Best Banks list by partnering with market research firm Statista, and the results are based on a worldwide survey of more than 49,000 banking customers across 33 countries. The 403 banks that ranked were evaluated by survey participants in categories such as overall customer service, digital services, terms and conditions, financial advice and, of course, trust.

“At Gate City Bank, we’re incredibly thankful to be recognized by Forbes as one of the nation’s leading financial institutions,” said Kevin Hanson, President & CEO. “We continue to forge ahead as a safe, strong and secure bank, thanks to our amazing team members, who truly have a passion for fulfilling our core purpose – to create a better way of life for customers, communities and one another every day.”

How Gate City Bank Made the 2024 List of World’s Best Banks.

Whether it’s constantly innovating in multiple areas, providing unlimited company time to volunteer with a charity that hits close to home, fostering a workplace culture that’s based around having fun, regularly giving back to communities or promoting diversity and growth, Gate City Bank truly provides a better way of life, and it comes from empowering team members to make a difference.

Plus, everything team members do is shaped by the bank’s Principles of High Standards:

  • Make a Difference

    Give back to communities by making an impactful difference through volunteerism and philanthropic giving.

  • Customer Obsession

    Exceed expectations by going above and beyond. Listen, delight, enhance and personalize experiences from beginning to end across all channels for customers, communities and team members.

  • Be a Leader

    Lead with integrity, honesty and innovation to maintain financial leadership with competitive products, services and experiences.

  • Embrace Data and Innovation

    Explore and be curious about new possibilities to create and foster innovation that supports strategic goals.

  • Sense of Urgency

    Act with a sense of urgency to proactively initiate positive change, allowing Gate City Bank to remain the financial leader.

  • Commitment to Compliance

    Be accountable to high standards of compliance and risk mitigation through the successful execution of policies, procedures, processes and applicable laws and regulations.

Forbes also recognized Gate City Bank’s innovative products and services. The bank is disrupting the industry through innovation that creates a better way of life for customers, communities and team members. Some examples include:

  • Free ATMs: Checking customers enjoy unlimited ATM fee refunds anytime, anywhere – worldwide. This has saved customers more than $60 million in fees!
  • Easy Online and Mobile Banking: Gate City Bank’s online and mobile banking (as well as its user-friendly mobile app) are uniquely designed to be fast, convenient and safe. Customers can easily navigate their finances by moving money, making payments, monitoring accounts, controlling debit cards and more.
  • BetterLife™ Student Loan: The only program of its kind in the nation, it helps customers consolidate debt and pay off student loans faster, featuring no fees and low fixed interest rates. The bank has helped nearly 3,500 customers save over $35.2 million in interest – an average of $10,100 saved per customer!
  • BetterLife™ Child Care Business Loan: Designed specifically to address the real-world need for more local child care services, this low-interest financing option allows child care providers to easily purchase equipment, cover necessary updates, hire more staff and more – so they can serve more little ones.
  • #1 Mortgage Lender: Gate City Bank is proud to be the #1 mortgage lender in North Dakota.
  • Locally Approved, Financed and Serviced Home Loan Options: Gate City Bank’s pre-approvals are extremely quick, easy and trusted by real estate agents and sellers. Plus, customers have peace of mind knowing their pre-approval will come through on closing day.
  • My School Spirit Debit Cards: For loyal fans, Gate City Bank offers a number of debit card options that feature select high school and college colors and mascots. The bank donates $10 to the school for every card ordered, which has resulted in more than $365,000 to date.
  • Neighborhood Improvement Loan Programs: Gate City Bank has helped facilitate $104 million in low-interest loans for qualifying home renovations. (The bank provided $23 million in 2024 alone.)

Additionally, Forbes took special notice of Gate City Bank’s heartfelt focus on community giving:

Our Giving at a Glance:

in Charitable Giving Since 2003
Volunteer Hours
Over 1,000
Charities Helped
Over 100
Years of Community Involvement

The bank also promotes team member empowerment, leadership diversity (70% of the bank’s leadership positions are held by women, for example) and an amazing workplace culture.

A Legacy Built to Last.

For over a century, Gate City Bank has been committed to helping customers, communities and team members create a better way of life. The bank’s leadership stands firm on that foundation, and the bank looks forward to making a difference through giving and innovation for years to come, while continuing to be one of the World’s Best Banks.

More [Good News] Where That Came From!

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About Us

At Gate City Bank, we have a wonderful story to tell. It's aligned with our core purpose, focusing on investing in our customers, communities and team members. Learn more about us!

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Our People

At Gate City Bank, our customers, communities and team members inspire everything that we are – they’re our people. Learn more about them through heartwarming stories and testimonials!

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Philanthropic Giving

At Gate City Bank, giving back to the communities where we live and work is at the core of who we are. Learn about all the innovative ways we’re making a difference throughout North Dakota and central Minnesota.