Good news! Upon activation or deactivation, your debit card will automatically be added to or removed from your card controls in online and mobile banking, so you don’t have to lift a finger. However, if you ever have trouble confirming whether or not your debit card has been added to or removed from the system, please contact us directly so we may assist you further.
Depending on the order, you could receive it instantly!
Stop by one of our 44 convenient locations for an instant-issue debit card, which is available for our standard Gate City Bank card design and My School Spirit card designs.
Debit card orders can be placed via our online form, at any location or by calling our Customer Service Center. Your debit card will be delivered to your address through the mail in approximately 7-10 business days from the date your order was placed.
For instances where there are multiple owners on an account and a specific purchase or ATM withdrawal needs to be identified, the last four digits of the related debit card number will display with each transaction on your monthly account statements, online banking and the mobile app.
To report your debit card as lost or stolen through online banking:
To report your lost or stolen debit card through the mobile app:
Once we’ve been notified, we’ll close the appropriate debit card within one business day. After your debit card has been closed, you’ll receive a message from us with information on how to order your new card.
You may also get in touch with us at 701-293-2400 or 800-423-3344, or visit any location to report your debit card as lost or stolen.
Great news: There’s no limit! Any of your checking or savings accounts can be linked.
You’re able to specify one primary checking account to be used for purchases at merchants and be accessible at any ATM. You can also specify one primary savings account to be accessible at any ATM. Additional checking and/or savings accounts can be accessed at any Gate City Bank-owned ATM.
We make the process easy! Consider a few factors: