How do I add or remove a debit card in my online banking and mobile app?

Depending on the order, you could receive it instantly!

Stop by one of our 45 convenient locations for an instant-issue debit card, which is available for our standard Gate City Bank card design and My School Spirit card designs.

You can also order a debit card via our online form or by calling our Customer Service Center at 701-293-2400 or 800-423-3344, Monday through Friday 7:30 a.m. to 8:30 p.m. and Saturday from 9:00 a.m. to 5:30 p.m. CT. Your debit card will typically be delivered by mail within 7-10 business days. Please contact us if your card does not show up in a timely manner, and we'll be happy to assist you.

For instances where there are multiple owners on an account and a specific purchase or ATM withdrawal needs to be identified, the last four digits of the related debit card number will display with each transaction on your monthly account statements, online banking and the mobile app.

To report your debit card as lost or stolen through online banking:

• Log in to your online banking account and locate the option for “Control Debit Cards,” then click “Control Cards” to display your available debit cards.
• Locate the appropriate card, then confirm the right debit card is selected by viewing the last four digits displayed.
• Next, select the option to “Report Lost/Stolen Card” and select “Send” to notify us.

To report your lost or stolen debit card through the mobile app:

• Log in to your online banking account and locate the option for “Debit Cards”, then click “Control Debit Cards” to display your available debit cards.
• Swipe through the available debit cards as needed to locate the appropriate card, then confirm the right debit card is selected by viewing the last four digits displayed.
• Next, select the option to “Report Lost/Stolen Card” and select “Send” to notify us.

Once we’ve been notified, we’ll close the appropriate debit card within one business day. After your debit card has been closed, you’ll receive a message from us with information on how to order your new card.

You may also get in touch with us at 701-293-2400 or 800-423-3344, or visit any location to report your debit card as lost or stolen.

Great news: There’s no limit! Any of your checking or savings accounts can be linked.

You’re able to specify one primary checking account to be used for purchases at merchants and be accessible at any ATM. You can also specify one primary savings account to be accessible at any ATM. Additional checking and/or savings accounts can be accessed at any Gate City Bank-owned ATM.

We make the process easy! Consider a few factors:

• All new accounts will automatically be enrolled in or added to your existing online banking account within one business day of being opened.
• Closed accounts will not be visible in online banking. Online statements will be available for two years from the date closed.
• You can hide an account without removing it, if needed. To hide an open account in online banking, from the “Accounts” menu, select “Hide Accounts.” Uncheck the box next to the account you wish to hide, then click “Save.” Simply recheck the box to see the account again.