All locations will be closed on Monday, May 29, in observance of Memorial Day.
You can locate any new or previous messages sent via online banking in our mobile app by tapping “Contact Us” in the menu located at the bottom of your mobile app screen after logging in. From the “Contact Us” screen, select “Contact Info” below “General Info,” then select “Messages” to view your message history.
Absolutely! Simply tap on the transaction and select “Edit” to rename.
Note: When you rename a transaction, that change is only reflected in the mobile app. If you contact a bank team member with a question on a transaction, they will only be able to see the original name of the transaction.
It’s easy! Simply select the desired account in the Gate City Bank mobile app and tap on the search icon at the top of the screen to look for the transaction you’re thinking of.
Simply open our mobile app and navigate to “More,” and then “Hide/Show Accounts.” After you save your changes, pull down on the accounts screen to refresh the accounts list.
Signing up is a breeze! Just follow these simple steps:
It sure is! The Gate City Bank mobile app uses multiple methods to guard against malicious access to your account information, including: