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You can view images of deposited checks in mobile banking. Start by selecting the “Deposit” tab at the bottom of your screen, then choose any one of your accounts. Next, tap “Deposit History,” which appears as the folder icon in the upper left corner. Accepted deposits are available to view for 18 months, and deleted deposits are available to view for six months.
Note: A recently deposited check may take up to one business day to show up, not including check holds. If a check is rejected, the reason will be explained in the history area.
There are a number of reasons why checks may not be able to be deposited using the mobile app:
Great question! Mobile deposit is an easy way to electronically deposit checks from your mobile device using our mobile app.
The best part? Mobile deposit is free1 to Gate City Bank customers. Simply download the Gate City Bank mobile app to get started.
Great question! You need only be a current Gate City Bank customer with a checking or savings account to use mobile deposit. You must also be enrolled in online banking and have downloaded our mobile app. Before depositing your first check, you’ll need to read and accept the Mobile Remote Deposit Agreement. Don't have our mobile app? Download it today:
Mobile check deposits using the Gate City Bank mobile app are protected. Security features include enhanced security measures such as password protection, data encryption and internet firewalls to guard against unauthorized access.
Check images and other private information are not stored within the mobile app or on your phone, making a check deposit with the mobile app as safe as using online banking.
Don't have our mobile app? Download it today:
1 Data connection is required. Wireless carrier fees may apply.
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