You sure are! Rush delivery is available for only a small fee. Please refer to the fee schedule for information on fees.
Don’t worry! As a first step, please contact the payee company’s customer service number and request to have the late fee waived. If the problem still isn’t resolved, send us a payment inquiry in the “Activity” tab in your online banking account. We’d be more than happy to contact the company on your behalf to work toward a resolution.
To send a payment inquiry, simply click on “Activity” while using online banking on your computer. Click on the applicable payment to see more details, then click “Payment Inquiry” at the bottom of the section. Easily fill out the required fields and submit your inquiry.
You’ll love our online bill pay! It’s an optional feature with online and mobile banking. Easily pay bills with your computer, smartphone or tablet – anytime, anywhere – all in one easy location.
Signing up with our mobile app is easy, too! Simply select “Move Money” and “Pay Bills” to get started.
Definitely! From a computer, easily download your pending and completed payments from the “Activity” tab in your online banking account to a comma-separated values (CSV) file. You can import the file into several different personal financial software applications.
It’s incredibly helpful! Manage all your bills in one handy location, easily view transaction history and pending items and save time by scheduling one-time or automatic payments. Plus, who doesn’t love saving money on stamps and envelopes?