What can we help you find?
We’ve made it easy! Simply navigate to “Accounts” on the main menu, then select the download arrow under the search bar. Easily download for Quicken® (.qfx), QuickBooks® (.qbo), Open Financial Exchange (.ofx) and Microsoft Excel documents.
Great question! Online banking supports regular and principal-only loan payments made from a Gate City Bank checking or savings account. You can make a payment using a checking or savings account at another financial institution using external transfers.
When making a transfer to a loan, you’ll have the following options:
Please note: You must make your regular payment before paying an additional amount to the principal. You may receive an error message if you attempt to make a principal-only payment before making your regular payment on a mortgage loan.
To help keep your online banking account secure, non-U.S. phone numbers won’t be eligible to receive one-time passcodes by default. However, these numbers can be added to personal accounts with assistance from our team. Please contact us, and we will be happy to assist you!
We’re happy to provide clarity! Rest assured that your online balances, transfers and transaction history are live and up-to-the-minute. Online banking will show balances and any transactions that have occurred during the current day.
Great question! The current balance is the amount of money that is actually in your account at any given time. It reflects only transactions that have posted to your account, not authorized transactions that are pending. The available balance is the account balance minus any funds preauthorized or held (such as outstanding debit card transactions or deposited check holds).
A pending item is a transaction that hasn’t been fully processed yet, such as a debit card purchase. It typically posts to your account within one to two business days, as determined by the merchant.
Email