What is a pending transaction?

A pending item is a transaction that hasn’t been fully processed yet, such as a debit card purchase. It typically posts to your account within one to two business days, as determined by the merchant.

Related Questions

It's easy! Simply log into online banking, and select "Account Summary" right below "Accounts." Choose your account from below the "Deposit Accounts" list. The account page will load to show that account information and additional details will display on the page.

If you're accessing from our mobile app, choose the account you would like to view more details about. Once you're on that account's page, scroll to the right of the icons and tap the "Details" icon.

From either route, you’ll find the following information:

  • Account name
  • Nickname
  • Current balance
  • Routing number
  • Account number
  • Date opened
  • Interest rate
  • Year-to-date interest

We make the process easy! Consider a few factors:

  • All new accounts will automatically be enrolled in or added to your existing online banking account within one business day of being opened.
  • Closed accounts will not be visible in online banking. Online statements will be available for two years from the date closed.
  • You can hide an account without removing it, if needed. To hide an open account in online banking, from the “Accounts” menu, select “Hide Accounts.” Uncheck the box next to the account you wish to hide, then click “Save.” Simply recheck the box to see the account again.

We’ve got you covered! Checking, savings and certificate of deposit (CD) accounts will have 12 months of history, while loan accounts will have 18 months of history.

It’s easy! Your accounts are listed alphabetically and are separated by category into checking, savings or loans. To change the order, simply change the account nicknames.

To update the account nickname in online banking, select “Account Summary” under “Accounts” in the main navigation. From there, select the account you wish to update. Under “Account Details,” click “Change” next to the account nickname.

To do so in our mobile app, simply tap on the account, then select “Details” and finally “Edit” next to the account nickname.

We’re happy to help with this! Account alerts can easily be set up in online banking or by using our mobile app, and you can opt to receive them via email or text message. We’ve created alerts for:

  • Balances: When either the available balance or actual balance of the account changes.
  • Daily Balances: With either the available balance or actual balance. (You can even specify the alert delivery time.)
  • Cleared Checks: When a specific check number clears the selected account.
  • Loans That Are Due: Before a loan payment is due or if the selected loan is past due. Choose to receive additional reminders after a specified number of days.
  • Maturity: Before the account reaches maturity or when the account reaches maturity. Choose to receive additional reminders after a specified number of days.
  • Transactions: For specific transaction types.
  • Secure Messages: When a new secure message is sent.
  • Debit Cards: For the following:
    • All transactions
    • Transactions over a specified amount
    • International transactions
    • Specific merchant types
    • Specific transaction types

Alerts are processed at the top of every hour. You may not receive your alert immediately as the file can take some time to process.

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