All locations will be closed on Monday, May 29, in observance of Memorial Day.
We’re happy to help here! For current customers, the previous two years of account statements and notices will be available in your online banking account or the mobile app. Additionally, online statements and notices are available until one year after an account is closed.
Statements: These are summaries of financial transactions on your account over a certain time period.
Notices: Messages sent regarding changes or updates to your account that may require your attention.
Signing up for online statements and notices is easy! Just follow some easy steps.
When you select to receive paperless statements and notices online, you will no longer receive paper statements and notices in the mail.1 With paperless statements and notices, all your historical statements are conveniently stored online for you to view, print or save anytime!
We make it easy! You’ll receive an email or text notification when a new statement is available online, depending on which notification preference you have selected. To ensure that you receive email notifications, please add Gate City Bank to your “Safe Senders” list or address book.
Note: Please log in to online banking from a web browser to view statements and notices from any closed accounts.
1 Gate City Bank reserves the right to provide paper account notifications and documents in lieu of electronic documents at any time.