All locations will be closed on Monday, May 29, in observance of Memorial Day.
Encryption is a way to rewrite something in a code that can then be decoded later with the right key. The encryption we use employs a mathematical process that involves 128 bits. While using our online banking, all communication between you and our system is encrypted.
Absolutely not! Your account information is just as secure as it is at your physical brick-and-mortar bank location. We take the security of our system seriously, and deploy standards and encryption methods to ensure your information stays protected.
Filling out applications online is as secure as our online banking system! We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our online applications.
It sure is! The Gate City Bank mobile app uses multiple methods to guard against malicious access to your account information, including:
Mobile check deposits using the Gate City Bank mobile app are protected. Security features include enhanced security measures such as password protection, data encryption and internet firewalls to guard against unauthorized access.
Check images and other private information are not stored within the mobile app or on your phone, making a check deposit with the mobile app as safe as using online banking.
Don't have our mobile app? Download it today:
With mobile wallet, each transaction is securely encrypted, meaning your actual card or account numbers are never shared with the merchant. Mobile wallet also adds an extra layer of protection as each transaction requires the user to verify via face ID, touch ID, fingerprint or passcode.