What is encryption and what does it do to keep my information secure?

Absolutely not! Your account information is just as secure as it is at your physical brick-and-mortar bank location. We take the security of our system seriously, and deploy standards and encryption methods to ensure your information stays protected.

Filling out applications online is as secure as our online banking system! We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our online applications. 

It sure is! The Gate City Bank mobile app uses multiple methods to guard against malicious access to your account information, including:

• Login authentication to verify your identity via password-protected access, biometric or fingerprint scan or passcode entry (especially when attempting to access your account from a new device).
• Account data and passwords aren’t stored on your mobile device.
• Closing the app will end your mobile banking session to prevent unintentional data sharing.

Mobile check deposits using the Gate City Bank mobile app are protected. Security features include enhanced security measures such as password protection, data encryption and internet firewalls to guard against unauthorized access.

Check images and other private information are not stored within the mobile app or on your phone, making a check deposit with the mobile app as safe as using online banking.

Don't have our mobile app? Download it today:

With mobile wallet, each transaction is securely encrypted, meaning your actual card or account numbers are never shared with the merchant. Mobile wallet also adds an extra layer of protection as each transaction requires the user to verify via face ID, touch ID, fingerprint or passcode.