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Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.

How do I sign up for fraud text alerts?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

To receive fraud text alerts, simply make sure your mobile number is updated in online banking.

What are scheduled and recurring payments with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Zelle® makes it easy to schedule individual and recurring payments at Gate City Bank.

Is there a charge for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if there’s a charge for online bill pay? There sure isn’t! Learn more.

What are the benefits of remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Interested in the benefits of remote deposit capture? Learn more!

How do I update payees in the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering how to update payees in our mobile app, you’re in the right place! We’ve got you covered with some easy steps.

What are the standard NSF practices that come with my account?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Understand which transactions may be paid under Gate City Bank’s standard NSF practices and which may be declined or returned.

What are online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Discover how online statements and notices are a secure, convenient and practical way to view your financial activity.

Does my homeowner’s insurance policy cover flood damage?

  • Insurance Services > Education > Flood Insurance FAQs

Did you know that a homeowner’s policy doesn’t cover flood damage? But fear not! You have excellent options. Learn more.

Why is my check not depositing with the mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering why your check won’t deposit with our mobile app? We can shed some light! Learn more.