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How do I send a wire transfer?

  • Education Resources > Help Center > General Banking FAQs > General Banking

To initiate a wire transfer, contact us for assistance! Also, please be sure to have your recipient’s information ready.

What can I expect for the interview process?

  • Education Resources > Help Center > Careers > Applying

Congrats on applying for a position with us! Wondering what comes next for the interview process? Here’s what you need to know.

Why was I prompted to provide a one-time passcode?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, we care about your security, which is why we may ask you to provide a one-time passcode from time to time.

What if I want to send money to someone whose financial institution doesn’t offer Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to send money to someone whose bank is outside of the Zelle® network, we’ve got you covered!

What if I get an error message when enrolling in Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you receive an error message while trying to enroll an email address or U.S. mobile number with Zelle®, we’ll help guide you forward with easy next steps.

Can I opt out of online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

If you’re looking to change your settings for online statements and notices, we’ve got you covered with a couple of helpful options.

Is an account number required when adding a new payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if an account number is required when adding a new payee? It is! And for a good reason. Learn more.

How do I sign up for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Ready to sign up for online bill pay? We can help with easy next steps!

Can I apply for a home loan without a Social Security number (SSN)?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

If you’re new to the U.S., you may use an Individual Taxpayer Identification Number (ITIN) to complete a mortgage application with us. Learn how!

Where can I find a free ATM near me?

  • Education Resources > Help Center > Debit Card FAQs

It’s easy! Use our handy ATM locators, and enjoy free access at over 85,000 MoneyPass® and Allpoint® ATMs nationwide.