Search

Results Listing

Can I link my other debit cards to my debit card rewards account?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering if you can link other debit cards to your debit card rewards account? Good question! Learn more about how all Gate City Bank debit cards connected to one account automatically earn points together.

When will the bank refund my ATM fee?

  • Education Resources > Help Center > Debit Card FAQs

Wondering when your ATM fees will be refunded? You’re in the right place! Learn more.

Can I complete a personal loan application over the phone or online?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Did you know that there are multiple ways to apply for a personal loan with us? We make it easy! Learn more.

Do I need a co-borrower to get a loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering if you need a co-borrower to get a personal loan? It depends on a couple of factors. Learn more!

What is a shortage in my escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Want to know what an escrow shortage is? We can help! Learn more.

When will the mobile deposit be posted to my account?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering when a mobile deposit will be posted to your account? We have an answer for that! Learn more.

Where is my account info in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locate your account information in seconds by following a few simple steps in online banking or the mobile app.

  What if my online banking is locked?  

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locked out of your online banking account? Not to worry! We’ve made resetting your username or password a breeze.

How much history is available for my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Whether it’s for checking, savings or CDs, we make it easy to look back at months of account history.

How can I avoid phishing scams?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Discover several ways to prevent phishing scams – from not responding to suspicious emails and phone calls to safeguarding your financial information and more.