Online Banking
Sign Up!Deposited funds may not show up in your account right away if:
If you ever have questions about when deposits will post to your account, please contact us. We'll be happy to assist you!
When you can access a deposit typically depends on the type of deposit made:
If you have questions about the status of a specific deposit, please contact us. We’ll be happy to assist you!
An account hold is a temporary restriction that prevents a transaction from being completed right away. When an account is in a hold, it allows us to verify the authenticity of the transaction and ensure the funds are legitimate before they’re made available for use.
For example, if you cash a check from another bank, we may place a hold on an equivalent amount in your account until the check clears. Similarly, if you deposit a check, we may place a hold on funds in the originator's account until the deposit clears.
We're here to help! Simply contact us, or stop by one of our locations or message us through mobile banking. We'll give you a form you can give to your employer or other payer.
Note: To message us through mobile banking, log in to the Gate City Bank app and click "More" in the lower right corner. Then, navigate to "Message Us.”