Bank Information

General Banking

• What is a mutual bank?
• How do I change my address?
• How much deposit insurance coverage do I qualify for?
• How do I stop a recurring transaction?
• What is the FDIC and how does it impact me?
• Is Gate City Bank FDIC-insured?
• How do I find my account information on a check?
• How do I place a travel notification?
• How do I dispute a transaction?
• How do I send a wire?
• What is the bank’s routing number?
• Can I send an international wire?
• What is deposit insurance?
• How to place a stop payment?

Checking and Savings Accounts

• What do I need to open a checking or savings account?
• What is the cost to order checks?
• How do I switch to Gate City Bank?
• What is the difference between a savings account and a money market savings account?
• What is the minimum opening deposit for a checking account?
• How do I open a new account?
• How do I set up direct deposit?
• Does my child need an ID to open a savings account?

Payday Your Way

• How does Payday Your Way work?
• Can I opt out of Payday Your Way?
• Does it cost extra to get paid early?
• Will my direct deposits always arrive two days early?
• Who should I contact if my funds don’t show up two days early?

Overdrafts

• What options are available for overdraft protection?
• Where can I find the total amount I have paid in overdraft fees this year?
• How do I set up a checking reserve line of credit to avoid overdraft fees?
• How can I prevent overdraft fees?
• How do I change my debit card overdraft authorization selection?
• How can I set up a savings link to avoid overdraft fees?
• What is an overdraft fee?
• What is the difference between overdraft fees and NSF fees?

Careers

• What is the culture like at Gate City Bank?
• When can I expect to hear back after applying?
• Can I apply for more than one position?
• Do you have any advice for job seekers?
• How can I check on my job application status?
• How do I contact Human Resources?
• What can I expect for the interview process?
• How can I apply for a position at Gate City Bank?