How do telehealth services work with my Preferred Perks Checking account?

It’s simple! With Preferred Perks Checking1, gain access to 24/7 telehealth2 services featuring video or phone visits with U.S.-based, board certified, licensed and credentialed doctors ready to help with both physical and mental health care. There are zero copays, plus discounts on prescriptions and lab work.

Remember, your account also includes additional benefits, such as eVets3 pet telehealth services, health discount savings on prescriptions and more!

Please note that registration/activation is required.

Related Questions

Preferred Perks Checking1 is available with a monthly service charge of only $4.95, waived with a minimum daily balance of $5,000. 

Open your account online, or stop by any location to get started today. We’ll be happy to help!

Gate City Bank’s Preferred Perks Checking1 account includes eVets3 services – 24/7 support for common pet health concerns with zero copay.

Choose from thousands of licensed veterinarians for emergencies, checkups and more through an online portal or mobile app. Plus, you can receive discounts on prescriptions and a Pet & Owner Lifestyle Concierge service. Please note that registration/activation is required.

With Preferred Perks Checking1, your account features a wide variety of benefits, such as IDProtect® – Identity Theft Monitoring4 & Resolution Service. That includes:

  • Identity Theft Expense Reimbursement Coverage5
    Receive up to $10,000 to help pay expenses, clear your name and restore your identity, if you become the victim of identity fraud.

  • Comprehensive Identity Theft Resolution Services
    In case of identity theft, a dedicated fraud resolution specialist will help you every step of the way.

  • Identity Monitoring
    Rest easy with monitoring of more than 1,000 databases.*

  • Credit File Monitoring
    Get daily credit file monitoring and automated alerts of key changes to your credit report.*

  • Credit Report and Score6
    Gain access to credit report and credit scores.

  • Credit Score Simulator6
    See how different actions, such as increasing card limits, or paying off a loan, will impact your VantageScore.*

  • Credit Score Tracker6,7
    Receive valuable insight into your credit score.

  • Dark Web Monitoring
    Monitor your personal information and receive alerts if security measures detect exposure of your information on the dark web.*

  • CyberRecoverTM
    Get 24/7 access to personal cyber advocates who can help defend against extortion, online fraud, ransomware, gaming security risks and more. These experts provide immediate support and guidance, helping you navigate and mitigate the impact of cyber incidents.

  • High-Risk Transaction Monitoring
    Receive alerts to warn you if someone is using your identity to conduct a high-risk transaction at hundreds of participating banks, brokerages, insurance companies, retailers, payment services and more. Alerts may include new accounts, password resets, name and address changes, plus fund transfers. Get notified by email and optional SMS text.*

When opening your checking or savings account, you’ll need to provide the following:

  • One form of identification. It should contain your picture, current description and signature, and it must be valid. Examples are a driver’s license, passport, permanent resident card, tribal card or military ID card.
  • Your Social Security number.
  • An opening deposit to fund your new account.

Any questions? Call our Benefits Service Center at 866-210-0361, Monday – Friday, 7:30 a.m. to 4:00 p.m. CT to learn more about your Preferred Perks Checking1 benefits or receive assistance with registration and activation.

We’ll be happy to help!

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1 Available to individuals ages 18 or older upon approval of account opening. Access to features may be subject to additional terms and conditions and is subject to change.

2 Available for the primary account holder and their spouse/domestic partner and up to six dependent children age 2 and older. This is not insurance.

3 Medications may only be prescribed where allowed by law. In certain states, a Veterinary-Client-Patient-Relationship (VCPR) must be established to diagnose and treat patients through eVets, and only advice and virtual veterinary triage may be provided without a VCPR.

4 Benefits are available to personal checking account owner(s) and joint account owners subject to the terms and conditions for the applicable Benefits. Some Benefits require authentication, registration and/ or activation. Benefits are not available to a “signer” on the account who is not an account owner or to businesses, clubs, trusts, organizations and/or churches and their members, or schools and their employees/students.

5 Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the benefits described. Please refer to the actual Guide to Benefit and/or insurance documents for complete details of coverage and exclusions. Coverage is provided through the company named in the Guide to Benefit or on the insurance document. Insurance products are not insured by the FDIC or any federal government agency, not a deposit of or guaranteed by the bank or any bank affiliate.

6 Credit Score is a VantageScore 3.0 based on single bureau credit data. Third parties may use a different VantageScore or a different type of credit score to assess your creditworthiness. Once credit file monitoring has been activated, you may request your credit score. Once you have done so, you will have access to your score on a monthly basis.

7 Credit Score Tracker: Once credit file monitoring has been activated and you have requested your first credit score, you may request a new credit score each month to be plotted on your Credit Score Tracker graph. Monthly email notifications will be sent to let you know when your new score is available.

* Registration/activation required.