What can we help you find?
To report a fraudulent debit card or ATM transaction, simply contact us. Our team will guide you every step of the way, collecting any necessary information to assist you as quickly as possible.
To stop a check payment in online banking, navigate to “Accounts,” then choose “Check Services” and “Stop a Payment.” If you’re using the mobile app, tap “More” at the bottom of your screen. From there, select “Accounts,” “Check Services” and “Stop a Payment.”
If you need to stop a recurring transaction on your Gate City Bank debit card, please contact us and we’d be happy to assist you!
To set a travel notification in online banking, navigate to “Debit Cards” and click “Card Management & Rewards.” From there, scroll down and select “Manage Travel Plans” under the “Manage Card” section. For our mobile app, simply tap “Cards” and scroll down to select “Manage Travel Plans.” (Note: Make sure the card shown is the one you want to create the notification for.)
You can also submit a travel notification by contacting us.
Your account information is located specifically at the bottom of your check. Beginning from left to right, you’ll see your:
We’re happy to share it! Our routing number is 291370918. Please contact us if you have any questions!
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