All locations will be closed on Monday, May 29, in observance of Memorial Day.
This largely depends on when we receive a deposit notice from your employer or other payers. As soon as we receive that notification (except on Sundays or federal holidays), we’ll make the funds available to you!
Great question! We’ll work to make your funds available to spend the same day we receive a deposit notice from your employer or other payers – up to two days earlier than your scheduled payday.1
Absolutely not! Payday Your Way comes free with your Gate City Bank checking account.
If you have questions, please contact us and a team member will be happy to help you!
Yes! Simply stop by your nearest Gate City Bank location, or give us a call at 800-423-3344 and we'll assist you with this request right away.
After submitting the mobile deposit, you’ll receive a reference number and status for it. When your deposit is accepted, it may take up to one business day2 to appear in your account. If your deposit is held for review, you’ll receive an email notification when your mobile deposit is either approved or declined.
Please check your email within a business day of your deposit. You’ll be able to see the status of current and past deposits by selecting the “View History” icon (folder) at the top right of the mobile deposit screen.
1 Gate City Bank will generally make your funds available to spend the same day that we receive a deposit notice from your employer or other payer, up to two days earlier than your scheduled payday. Direct deposit required. Early availability subject to the timing of submission payment file from payer.
2 Mobile deposits are not processed on weekends or federal holidays.