Can I opt out of Payday Your Way?

Yes! Simply stop by your nearest Gate City Bank location, or give us a call at 800-423-3344 and we'll assist you with this request right away.

Related Questions

Great question! We’ll work to make your funds available to spend the same day we receive a deposit notice from your employer or other payers – up to two days earlier than your scheduled payday.1

Absolutely not! Payday Your Way comes free with your Gate City Bank checking account.

This largely depends on when we receive a deposit notice from your employer or other payers. As soon as we receive that notification (except on Sundays or federal holidays), we’ll make the funds available to you!

If you have questions, please contact us and a team member will be happy to help you!

Once a claim is reported, your insurance carrier will assign a claims adjuster to review the loss. The adjuster may:

  • Gather additional information
  • Review photos and documentation
  • Inspect the damage, if necessary
  • Determine how coverage applies under the policy
  • Explain next steps and any claim payments that may be issued

Your adjuster will serve as your main point of contact throughout the process and can answer any questions about claim status, payments and timing.

Have Other Questions? We Can Help!

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1 Your direct deposit will generally be accessible the same day we receive it, up to two days early.