Please review the following guidelines and helpful information when ordering your My Card Creation debit card.
Mastercard reserves the right to determine whether a submitted image will be accepted or rejected. All images submitted must have the consent of the owner, including those images downloaded from the internet. Images that contain any of the following will be rejected:
Note: Images that don’t meet the above guidelines will be rejected, and you’ll be notified via online banking message. From there, you are of course welcome to submit another image!
With the My School Spirit debit card, there are multiple schools and designs to choose from! Check out our list of options.
Ordering your Gate City Bank debit card is easy! Here are the options:
You should expect to receive your card within 7-10 business days.
Depending on the order, you could receive it instantly!
Stop by one of our 43 convenient locations for an instant-issue debit card, which is available for our standard Gate City Bank card design and My School Spirit card designs.
Debit card orders can be placed via our online form, at any location or by calling our Customer Service Center. Your debit card will be delivered to your address through the mail in approximately 7-10 business days from the date your order was placed.
To report your debit card as lost or stolen through online banking:
To report your lost or stolen debit card through the mobile app:
Once we’ve been notified, we’ll close the appropriate debit card within one business day. After your debit card has been closed, you’ll receive a message from us with information on how to order your new card.
You can also contact us 24/7 at 701-293-2400 or 800-423-3344 to report your debit card as lost or stolen.
You can easily add a travel request within online banking by selecting “Submit a Form” from below the “Contact Us” tab. Then, select “Travel Notice” from the list of forms and complete the form.
You can also use the Gate City Bank mobile app to submit your travel notice. Simply navigate to “Contact Us,” then choose “Traveling Soon?” and complete the form.
You may also submit your travel notification by contacting us.