All locations will be closed on Monday, May 29, in observance of Memorial Day.
Great question! Offline security is critical to helping you protect your identity. While online security remains an important and current issue, the majority of identity fraud continues to take place offline.
Following simple guidelines for offline activities can help you protect your privacy and your identity:
Online identity protection has to do with following best practices while you’re banking online, shopping or just surfing the internet. We’re happy to offer overall security assistance with a host of helpful tips and resources!
Absolutely not! Your account information is just as secure as it is at your physical brick-and-mortar bank location. We take the security of our system seriously, and deploy standards and encryption methods to ensure your information stays protected.
Filling out applications online is as secure as our online banking system! We use 128-bit encryption technology to protect your username, password and other personal account information when you're using our online applications.
Encryption is a way to rewrite something in a code that can then be decoded later with the right key. The encryption we use employs a mathematical process that involves 128 bits. While using our online banking, all communication between you and our system is encrypted.
It sure is! The Gate City Bank mobile app uses multiple methods to guard against malicious access to your account information, including: