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Online Statements and Notices for the Win

Say goodbye to waiting days for private financial information to arrive in the mail. Instead, have digital access to that time-sensitive information immediately by enrolling in online banking! We'll even notify you via email whenever new information becomes available.

How to Sign Up

Stay Notified When You Need To.

Keeping track of your accounts shouldn’t be stressful! By signing up for online statements and notices, you’ll stay focused on:

  • Faster, simpler and safer access to information

  • Simplified storage – with no need to file away in the bulky file cabinet

  • Keeping in the know with automatic text and email reminders

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Viewing online statements and notices is even easier with our mobile app!

Download on the Apple App Store  Get it on Google Play

Have questions about online statements and notices?

Statements: These are summaries of financial transactions on your account over a certain time period.

Notices: Messages sent regarding changes or updates to your account that may require your attention.

Signing up for online statements and notices is easy! Just follow some easy steps.

When using online banking and your desktop computer:

  1. From our website, log in to online banking.
  2. Select “View Statements/Notices” from the menu.
  3. Confirm that you can view the sample statement.
  4. Accept the agreement. From there, all accounts will be automatically enrolled for online statements and notices.

When using our mobile app on your smartphone or tablet:

  1. Log in to the Gate City Bank mobile app.
  2. Tap “More,” and then tap “Statements and Notices.”
  3. Accept the agreement. Moving forward, all accounts will be enrolled for online statements and notices.

Unfortunately not. When you select to receive paperless statements and notices online, you will no longer receive paper statements and notices in the mail.1 With paperless statements and notices, all your historical statements are conveniently stored online for you to view, print or save anytime!

Great question! Online statements and notices are indeed available for all checking accounts, savings accounts, mortgage loans and personal loans with automatic payments.

We make it easy! You’ll receive an email or text notification when a new statement is available online, depending on which notification preference you have selected. To ensure that you receive email notifications, please add Gate City Bank to your “Safe Senders” list or address book.

Psst. Here is the full list of FAQs for online statements and notices.

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Online Banking

Wherever life takes you, we make it easy to check your balance, set custom controls, pay bills and more – anytime, anywhere.

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Mobile Banking

Safe. Secure. 24/7. Download our app today, and bank on the move with mobile deposit, quick transfers and more!

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Text Banking

Convenient banking is within your grasp! With our quick and easy text banking feature, you can send a simple text message and immediately receive your account information. Check balances, review recent transactions, transfer money, receive alerts and more!

1 Gate City Bank reserves the right to provide paper account notices and documents in lieu of electronic documents.

Customers who enroll in online banking will automatically receive online statements and notices.

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