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How do I add or remove accounts in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

If you’re looking to add, remove or hide accounts in online banking, we’re happy to provide you with some helpful guidance.

Where can I use my Gate City Bank Tap and Pay debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering where you can use your Tap and Pay debit card? As it turns out, there are multiple places! Learn more.

How do I sign up for online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We’ve made signing up for online banking a breeze. Follow a few simple steps, and you’ll be ready to go with better banking!

How much history is available for my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Whether it’s for checking, savings or CDs, we make it easy to look back at months of account history.

What is the difference between current balance and available balance?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what the difference is between current balance and available balance? We have the answer! Learn more.

Can I set up a family member with access to my online banking account?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can set up a family member with access to your online banking account? We’re happy to provide feedback on this! Learn more.

How do I know if I’m eligible to use mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if you’re eligible to use mobile deposit? You’re asking the right question! Learn more.

What is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what mobile deposit is? We can explain it in a few seconds! Learn more.

How do I access Zelle® and online bill pay?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Accessing Zelle® and online bill pay is easy! Just follow a couple of simple steps in our mobile app.

How do I receive money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Receiving money with Zelle® is super quick and easy! If you’re not already enrolled, follow a few simple steps, and you’ll be all set.