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How do I open a business account?

  • Education Resources > Help Center > Business FAQs > Business Banking

Whether it’s savings, checking or a certificate of deposit (CD), we make opening a business account incredibly easy. Simply visit with one of our treasury management consultants to secure the option that works best for you, or stop by one of our convenient locations to get started!

Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.

What are scheduled and recurring payments with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Zelle® makes it easy to schedule individual and recurring payments at Gate City Bank.

What will happen to my round-up transfer if I return an item purchased with my debit card?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Wondering what happens to round-up transfers when you return items you purchased? You’re in the right place! Learn more.

How do I change my username or password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Need to update your username or password? We’ve got you covered!

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re curious about when bill payments are deducted in online and mobile banking, we can provide more information!

Why was I prompted to provide a one-time passcode?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, we care about your security, which is why we may ask you to provide a one-time passcode from time to time.

How do I order a debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how to order your Gate City Bank debit card? It only takes a few steps!

What is the IRA contribution deadline?

  • Education Resources > Help Center > Saving FAQs > IRAs

If you want to meet your IRA contribution deadline for the previous year, learn more about how you generally have until the tax filing cutoff.

What is Snapshot?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Did you know that you can quickly see your account balances without logging in to our mobile app? Learn more about how to enable our handy Snapshot tool!