Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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What if I can’t find a specific payee in the tool?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if you can’t find a specific payee in online bill pay? We’ve got you covered! Learn more.

What happens if a bill is paid late?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if a bill is paid late? Fear not! Learn more.

Can I download my payment history?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re looking to download your payment history in online banking, we can help!

How can I view online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Accessing your online statements and notices takes just seconds. Simply follow a few easy steps, and you’ll be all set!

How do I sign up for online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Easily learn how to sign up for online statements and notices in online and mobile banking!

Is there a penalty for early IRA withdrawal?

  • Education Resources > Help Center > Saving FAQs > IRAs

Learn about situations where you’ll avoid an early withdrawal penalty for traditional and Roth IRAs.

Will I receive an IRA tax deduction?

  • Education Resources > Help Center > Saving FAQs > IRAs

Learn about the factors that determine whether you’ll receive an IRA tax deduction, such as the type of account you have.

What if I decide to discontinue Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

No longer want to use Simply Save? No problem! Learn more about how we can help you with next steps.

How do I sign up for fraud text alerts?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

To receive fraud text alerts, simply make sure your mobile number is updated in online banking.

Two-factor Authentication (2FA)

  • Education Resources > Glossary

An extra layer of protection beyond a username and password that involves a second step in verifying your identity, such as through a text message with a temporary passcode, or a biometric factor like a fingerprint or facial scan.