Search

Results Listing

How do I use Zelle® QR code?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re wondering how to use a Zelle® QR code to help ensure you send money to the right person, Gate City Bank offers a handful of helpful steps.

Can I access online banking from outside the U.S.?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

From contacting one of our helpful team members to utilizing a secure app, there are a couple of ways you can securely access your online banking from outside the U.S.

How will I know if my mobile deposit is declined?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering how you’ll know if your mobile deposit is declined? We can shed some light! Learn more.

What is online identity protection?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

How would you grade yourself in terms of online identity protection? Learn more to see if you’ve been following best practices while banking online, shopping or just surfing the internet!

How does my deductible work?

  • Insurance Services > Education > Filing a Claim FAQs

Your deductible is your out-of-pocket expense, or the amount you owe, in a covered claim.

Can I apply for a home loan without a Social Security number (SSN)?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

If you’re new to the U.S., you may use an Individual Taxpayer Identification Number (ITIN) to complete a mortgage application with us. Learn how!

Where can I view deposited checks?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you’re wondering where to view deposited checks, we’ve got you covered with a couple of easy steps!

What can I expect for the interview process?

  • Education Resources > Help Center > Careers > Applying

Congrats on applying for a position with us! Wondering what comes next for the interview process? Here’s what you need to know.

How current is my information in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, you can rest assured that your activity and information is updated within minutes. Learn more!

What are merchant services?

  • Education Resources > Help Center > Business FAQs > Merchant Services

Interested to learn what merchant services are? We’ve got you!