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What types of accounts are eligible for Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Did you know that a number of our accounts are eligible for Simply Save? Easily build savings by rounding your purchases up to the next dollar! Learn more.

I believe I have been a victim of a scam. Who should I contact?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

If you’ve been targeted by a scam, we’re here to help.

How can I avoid phishing scams?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Discover several ways to prevent phishing scams – from not responding to suspicious emails and phone calls to safeguarding your financial information and more.

What is phishing?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Want to learn more about what phishing is? You’re in the right place!

What is online identity protection?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

How would you grade yourself in terms of online identity protection? Learn more to see if you’ve been following best practices while banking online, shopping or just surfing the internet!

What is offline identity protection?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Did you know that most identity fraud takes place offline? That’s why offline identity protection is so important! Learn more.

Capital Ratio

  • Education Resources > Glossary

Learn more about the significance of capital ratio, which is calculated by dividing a bank’s current assets by its current liabilities.

Recording Fee

  • Education Resources > Glossary

A fee charged by a public official (typically a Registrar of Deeds or County Clerk) for including a document affecting the title to real property in the public record.

How do I open a new account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to open a new account? We thought you’d never ask! Learn more.

How do I switch to Gate City Bank?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Wondering how to switch banks to Gate City Bank? It’s ridiculously easy! Learn more.