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How do I get started with remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Curious about how to get started with remote deposit capture? We can help! Learn more.

What is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering what mobile wallet is? You’re in the right place! Learn more about how it’s a convenient way to carry your Gate City Bank debit card information in digital form on your mobile device.

What is a pending transaction?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what a pending transaction is? We can shed some light! Learn more.

Does it cost extra to get paid early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Did you know that you could get paid up to two days early and it won’t cost you a thing? Learn more!

Does Zelle® offer purchase protection?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Your financial security and peace of mind are important to us. We are committed to helping you feel secure with every transaction.

What is the cost to order checks?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know how much it costs to order checks? You’re in the right place! Learn more.

How does mobile wallet work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how mobile wallet works? It’s easy! Learn more about how it uses contactless technology that allows your phone to complete transactions through nearby payment terminals.

How do I delete my online banking account?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Deleting your online banking account can be completed in no time. Simply call us, message us or visit one of our locations!

Can Simply Save cause me to overdraft on my account?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Concerned that Simply Save will cause you to overdraft on your account? Good news: It won’t! Learn more.

Is my information secure?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering if it’s safe to use Zelle®? (Spoiler alert: It is!) Learn more.