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I believe I have been a victim of a scam. Who should I contact?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

If you’ve been targeted by a scam, we’re here to help.

When will I receive my title payoff letter?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering when you’ll receive your title payoff letter? We can shed some light here! Learn more.

Is Gate City Bank FDIC-insured?

  • Education Resources > Help Center > General Banking FAQs > General Banking

At Gate City Bank, we’re proud of our long-time relationship with the FDIC, which helps protect customers against potential loss of their insured deposits.

When will business customers receive a debit or credit for an ACH batch?

  • Education Resources > Help Center > Business FAQs > ACH Origination

Want to know when business customers receive a debit or credit for an ACH batch? We can shed some light! Learn more.

How secure are online applications?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure are our online applications? You’ll love the answer! Learn more.

What happens if I don’t have enough money in my checking account to cover a bill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if you don’t have enough money in your checking account to cover a bill? Learn more.

How can I avoid buying a vehicle with a title issue?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

If you’re looking to avoid buying a vehicle with a title issue, we have some helpful tips just for you! Learn more.

Is there a penalty for early IRA withdrawal?

  • Education Resources > Help Center > Saving FAQs > IRAs

Learn about situations where you’ll avoid an early withdrawal penalty for traditional and Roth IRAs.

Which accounts automatically refund ATM fees?

  • Education Resources > Help Center > Debit Card FAQs

Wondering which Gate City Bank accounts automatically refund ATM fees? You’re going to love the answer! Learn more.

How do I transfer money to another Gate City Bank customer?

  • Education Resources > Help Center > Online Services FAQs > Transfers

If you’re looking to transfer money to another Gate City Bank customer, we’ve made the process incredibly easy!

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