Search

Results Listing

What will happen to my round-up transfer if I return an item purchased with my debit card?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Wondering what happens to round-up transfers when you return items you purchased? You’re in the right place! Learn more.

What tools are available at the bank to help me prevent fraud?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Looking for tools to help prevent fraud? We’ve got you covered! Learn more.

How can I protect myself when using email?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Looking to better protect yourself when using email? You’re in the right place! Learn more.

Two-factor Authentication (2FA)

  • Education Resources > Glossary

An extra layer of protection beyond a username and password that involves a second step in verifying your identity, such as through a text message with a temporary passcode, or a biometric factor like a fingerprint or facial scan.

How can I check on my job application status?

  • Education Resources > Help Center > Careers > Applying

Want to check your job application status? No sweat!

How do I contact Human Resources?

  • Education Resources > Help Center > Careers > Applying

Do you wish to contact our Human Resources team? We’re happy to help! Learn more.

How can I apply for a position at Gate City Bank?

  • Education Resources > Help Center > Careers > Applying

Want to apply for a position with us? That’s great! Learn more.

How do I update my contact info?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Need to update your address, phone number or email? We’ve got you covered with a few easy steps!

Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.

How do I delete my online banking account?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Deleting your online banking account can be completed in no time. Simply call us, message us or visit one of our locations!