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How do I send a wire transfer?

  • Education Resources > Help Center > General Banking FAQs > General Banking

To initiate a wire transfer, contact us for assistance! Also, please be sure to have your recipient’s information ready.

Can I send an international wire?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Curious if you can send an international wire with us? Learn more!

What is the bank’s ABA routing number?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Use our ABA routing number for wire transfers, checks, direct deposits, automatic payments and more.

Why was I prompted to provide a one-time passcode?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, we care about your security, which is why we may ask you to provide a one-time passcode from time to time.

Can I pay someone whose bank isn’t in the Zelle® network?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to send money to someone whose bank is outside of the Zelle® network, we’ve got you covered!

What if I get an error message when enrolling in Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you receive an error message while trying to enroll an email address or U.S. mobile number with Zelle®, we’ll help guide you forward with easy next steps.

Can I opt out of online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

If you’re looking to change your settings for online statements and notices, we’ve got you covered with a couple of helpful options.

Is an account number required when adding a new payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if an account number is required when adding a new payee? It is! And for a good reason. Learn more.

What is encryption and what does it do to keep my information secure?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

Pop quiz! How does Gate City Bank use encryption to keep your information secure? Check the answer.

How do I sign up for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Ready to sign up for online bill pay? We can help with easy next steps!