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How do I switch to Gate City Bank?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Wondering how to switch banks to Gate City Bank? It’s ridiculously easy! Learn more.

  What if my online banking is locked?  

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locked out of your online banking account? Not to worry! We’ve made resetting your username or password a breeze.

What merchant services are available?

  • Education Resources > Help Center > Business FAQs > Merchant Services

Wondering what merchant services are available through Gate City Bank? You’re in the right place! Learn more.

What is a mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Want to know what a mortgage escrow account is? We’ve got you! Learn more.

How do I delete a mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you need to delete a mobile deposit, it can be accomplished in a few easy steps. Learn more!

Is there a charge for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if there’s a charge for online bill pay? There sure isn’t! Learn more.

Does my homeowner’s insurance policy cover flood damage?

  • Insurance Services > Education > Flood Insurance FAQs

Did you know that a homeowner’s policy doesn’t cover flood damage? But fear not! You have excellent options. Learn more.

Why is my check not depositing with the mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering why your check won’t deposit with our mobile app? We can shed some light! Learn more.

What happens if I close the account or pay off my loan receiving the round-up funds?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Worried about what will happen with Simply Save if you close your account? Don’t be! Learn more.

What is my mobile deposit limit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what your dollar limit is for mobile deposit? We can help!