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What is Snapshot?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Did you know that you can quickly see your account balances without logging in to our mobile app? Learn more about how to enable our handy Snapshot tool!

How can I change Zelle® limits?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to change transaction limits in Zelle®, we’ve got you covered with two easy options.

Capital Ratio

  • Education Resources > Glossary

Learn more about the significance of capital ratio, which is calculated by dividing a bank’s current assets by its current liabilities.

What is an overdraft fee?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Do you know what an overdraft fee is? Learn more so you can avoid one!

Do I need a Social Security number (SSN) to open a checking account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

At Gate City Bank, we accept multiple ID types, including visa, passport and Individual Taxpayer Identification Number (ITIN).

Can I set up a family member with access to my online banking account?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can set up a family member with access to your online banking account? We’re happy to provide feedback on this! Learn more.

Can I get a checking gift or bonus for referring my child?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Good news! You and your child will both receive a special gift when they open a new checking account with us.

Can I complete a personal loan application over the phone or online?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Did you know that there are multiple ways to apply for a personal loan with us? We make it easy! Learn more.

How do I enroll in and use Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Interested in sending, requesting and receiving money with Zelle®? We’ll walk you through the enrolling process and share other helpful next steps!

How do account alerts work?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Account alerts are a convenient way to stay updated with your account activity. Learn more about how to set them up!