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How can I change Zelle® limits?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to change transaction limits in Zelle®, we’ve got you covered with two easy options.

Can I use Zelle® internationally?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering if you can use Zelle® internationally? Learn more.

What if I forgot my user ID or password?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Easily retrieve a forgotten user ID or password for online banking by following a few simple steps.

Where is the message center?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Looking for the message center in our mobile app? We can help!

How soon after purchase does my policy take effect?

  • Insurance Services > Education > Flood Insurance FAQs

It’s important to know when your flood insurance policy will take effect. Learn more!

Does my homeowner’s insurance policy cover flood damage?

  • Insurance Services > Education > Flood Insurance FAQs

Did you know that a homeowner’s policy doesn’t cover flood damage? But fear not! You have excellent options. Learn more.

What is the Gate City Bank mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering what the Gate City Bank mobile app is? Let us give you a quick overview!

How do I transfer money to another Gate City Bank customer?

  • Education Resources > Help Center > Online Services FAQs > Transfers

If you’re looking to transfer money to another Gate City Bank customer, we’ve made the process incredibly easy!

  What if my online banking is locked?  

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locked out of your online banking account? Not to worry! We’ve made resetting your username or password a breeze.

Can I access online banking from outside the U.S.?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

From contacting one of our helpful team members to utilizing a secure app, there are a couple of ways you can securely access your online banking from outside the U.S.