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Do I need a co-borrower to get a loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering if you need a co-borrower to get a personal loan? It depends on a couple of factors. Learn more!

What should I expect when buying a home?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering what to expect when buying a new home? We can shed some light! Learn more.

Can I make my tax and insurance payments myself?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Interested in making your home taxes and insurance payments yourself? Learn your options!

What is a shortage in my escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Want to know what an escrow shortage is? We can help! Learn more.

When will the mobile deposit be posted to my account?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering when a mobile deposit will be posted to your account? We have an answer for that! Learn more.

How much history is available for my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Whether it’s for checking, savings or CDs, we make it easy to look back at months of account history.

Where is my account info in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locate your account information in seconds by following a few simple steps in online banking or the mobile app.

  What if my online banking is locked?  

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locked out of your online banking account? Not to worry! We’ve made resetting your username or password a breeze.

Does Gate City Bank know my password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

How do I reorder my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Easily reorder your list of accounts in online banking by following a few simple steps.