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How do I send a wire transfer?

  • Education Resources > Help Center > General Banking FAQs > General Banking

To initiate a wire transfer, contact us for assistance! Also, please be sure to have your recipient’s information ready.

How can I change Zelle® limits?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to change transaction limits in Zelle®, we’ve got you covered with two easy options.

Capital Ratio

  • Education Resources > Glossary

Learn more about the significance of capital ratio, which is calculated by dividing a bank’s current assets by its current liabilities.

What is an overdraft fee?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Do you know what an overdraft fee is? Learn more so you can avoid one!

When can I access a deposit?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

The timing of when you can access a deposit largely depends on the type of deposit. We can help provide more information!

Who will train business customers for remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Is your business interested in accessing training for remote deposit capture? We’ve got you covered! Learn more.

Which is a better option for me – a home equity loan or home equity line of credit?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Trying to decide between a home equity loan and home equity line of credit? You’re not alone! We’ll help discover the right option for you. Learn more.

What is a mutual bank?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Gate City Bank is proud to be a mutual bank that doesn’t report to shareholders, but instead puts communities first. Learn more about how our mutual-bank status makes us special!

When will I be able to redeem my debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering when you’ll be able to redeem your debit card reward points? Wonder no more! Learn more about how you can view your points activity in your uChoose Rewards® account.

What should I expect when buying a home?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering what to expect when buying a new home? We can shed some light! Learn more.