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When can I access a deposit?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

The timing of when you can access a deposit largely depends on the type of deposit. We can help provide more information!

How do I edit debit card alerts?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Easily learn how to customize your debit card alerts in just a few simple steps!

Do you have any advice for job seekers?

  • Education Resources > Help Center > Careers > Applying

Looking for advice as a job seeker? We can help!

How secure is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how secure mobile wallet is? Put your mind at ease! Each transaction is securely encrypted and requires one of multiple methods of identification.

What if I get an error message when enrolling in Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you receive an error message while trying to enroll an email address or U.S. mobile number with Zelle®, we’ll help guide you forward with easy next steps.

What is the difference between a savings account and a money market savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know the difference between savings and money market savings accounts? We can help! Learn more.

Is there a fee to have a mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering if there’s a fee to have a mortgage escrow account? You’ll love the answer! Learn more.

What is the difference between current balance and available balance?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what the difference is between current balance and available balance? We have the answer! Learn more.

What is the FDIC and how does it impact me?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Learn more about the Federal Deposit Insurance Corporation (FDIC) and how it helps protect your insured deposits!

What should I expect during a home appraisal?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

The home appraisal process is an essential part of obtaining a mortgage. We outline the details in a way that’s easy to understand! Learn more.