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What is mobile deposit?

• Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what mobile deposit is? We can explain it in a few seconds! Learn more.

How do I delete a mobile deposit?

• Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you need to delete a mobile deposit, it can be accomplished in a few easy steps. Learn more!

How do I access Zelle® and online bill pay?

• Education Resources > Help Center > Mobile Services FAQs > Zelle

Accessing Zelle® and online bill pay is easy! Just follow a couple of simple steps in our mobile app.

What is mobile wallet?

• Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering what mobile wallet is? You’re in the right place! Learn more about how it’s a convenient way to carry your Gate City Bank debit card information in digital form on your mobile device.

Are there any prepayment penalties?

• Education Resources > Help Center > Loan FAQs > Personal Loans

There are absolutely no prepayment penalties on any of our personal loans or lines of credit! Learn more.

What happens if I close the account or pay off my loan receiving the round-up funds?

• Education Resources > Help Center > Saving FAQs > Simply Save

Worried about what will happen with Simply Save if you close your account? Don’t be! Learn more.

How can I protect myself when using email?

• Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Looking to better protect yourself when using email? You’re in the right place! Learn more.

Can I set up Simply Save to fund an account if I am not the owner?

• Education Resources > Help Center > Saving FAQs > Simply Save

lf you’re wondering if you can set up Simply Save to fund another person’s account, the answer is yes! Learn the details.

What are fraud text alerts?

• Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Learn how fraud text alerts can notify you of any suspicious activity on your debit card.

Calculate Customer Lifetime Value

• Education Resources > Calculators