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What should I do with my refund check from my canceled homeowner’s insurance policy?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

If you receive a refund check from your canceled homeowner’s insurance policy, there are a few simple steps you can follow.

How do I reorder my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Easily reorder your list of accounts in online banking by following a few simple steps.

What is the Gate City Bank mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering what the Gate City Bank mobile app is? Let us give you a quick overview!

Can I opt out of online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

If you’re looking to change your settings for online statements and notices, we’ve got you covered with a couple of helpful options.

What is an eBill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what an eBill is? We can shed some light! Learn more.

How do I change my debit card overdraft authorization selection?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

You can easily choose whether or not you’d like us to consider covering expenses when there are insufficient funds in your checking account. Learn how!

What is online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Learn more about how online bill pay is a quick, easy and convenient way to pay bills in online and mobile banking.

How can I check my personal loan application status?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Would you like to check the status of your personal loan application? We’ve got you covered! Learn more.

Will my direct deposits always arrive two days early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Wondering if your direct deposits will always arrive two days early? It depends on a couple of key factors. Learn more!

Are there any prepayment penalties?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

There are absolutely no prepayment penalties on any of our personal loans or lines of credit! Learn more.