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How do I set up debit card controls?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Enabling debit card controls is easy! Learn more about the first steps you can take toward setting limits, receiving alerts and freezing funds with ease.

What are the password requirements for debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering about what the password requirements are for debit card rewards? You’re in the right place! Learn more about the easy guidelines you can follow, such as including eight or more characters in your password.

Can I still deposit checks at a bank location?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Wondering if you can deposit checks both remotely and in person? We can shed some light! Learn more.

How do I know if I’m eligible to use mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if you’re eligible to use mobile deposit? You’re asking the right question! Learn more.

When will I receive my custom debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering when your custom debit card will arrive? Depending on the order, you could receive it instantly! Learn more.

How can I check my personal loan application status?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Would you like to check the status of your personal loan application? We’ve got you covered! Learn more.

How do I delete a mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you need to delete a mobile deposit, it can be accomplished in a few easy steps. Learn more!

What school designs are available for the My School Spirit debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what school designs are available for the My School Spirit debit card? There are many to choose from! Learn more.

Where can I use my Gate City Bank Tap and Pay debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering where you can use your Tap and Pay debit card? As it turns out, there are multiple places! Learn more.

What is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering what mobile wallet is? You’re in the right place! Learn more about how it’s a convenient way to carry your Gate City Bank debit card information in digital form on your mobile device.