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What are the password requirements for debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering about what the password requirements are for debit card rewards? You’re in the right place! Learn more about the easy guidelines you can follow, such as including eight or more characters in your password.

How do I know if I’m eligible to use mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if you’re eligible to use mobile deposit? You’re asking the right question! Learn more.

What is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what mobile deposit is? We can explain it in a few seconds! Learn more.

How can I check my personal loan application status?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Would you like to check the status of your personal loan application? We’ve got you covered! Learn more.

How do I delete a mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you need to delete a mobile deposit, it can be accomplished in a few easy steps. Learn more!

What school designs are available for the My School Spirit debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what school designs are available for the My School Spirit debit card? There are many to choose from! Learn more.

Where can I use my Gate City Bank Tap and Pay debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering where you can use your Tap and Pay debit card? As it turns out, there are multiple places! Learn more.

What is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering what mobile wallet is? You’re in the right place! Learn more about how it’s a convenient way to carry your Gate City Bank debit card information in digital form on your mobile device.

Are there any prepayment penalties?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

There are absolutely no prepayment penalties on any of our personal loans or lines of credit! Learn more.

How do I stop a recurring transaction?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Learn how to stop a recurring transaction using online or mobile banking, or contact us directly for assistance.