All locations will be closed on Friday, July 4, in observance of Independence Day. Have a wonderful holiday!

Search

Results Listing

How do I access Zelle® and online bill pay?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Accessing Zelle® and online bill pay is easy! Just follow a couple of simple steps in our mobile app.

What is Snapshot?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Did you know that you can quickly see your account balances without logging in to our mobile app? Learn more about how to enable our handy Snapshot tool!

How do I update payees in the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering how to update payees in our mobile app, you’re in the right place! We’ve got you covered with some easy steps.

Can I do an IRA rollover from another plan?

  • Education Resources > Help Center > Saving FAQs > IRAs

We make the IRA rollover process a breeze! Learn more about how you can transfer funds from a range of other retirement plans.

Can all my accounts have online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Learn how you can easily access online statements and notices for all accounts set up with automatic payments.

What is online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Learn more about how online bill pay is a quick, easy and convenient way to pay bills in online and mobile banking.

Can I use different checking accounts for bills?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering whether you can use multiple checking accounts to pay bills in online banking, you’re in luck!

How do account alerts work?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Account alerts are a convenient way to stay updated with your account activity. Learn more about how to set them up!

How do I change my debit card overdraft authorization selection?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

You can easily choose whether or not you’d like us to consider covering expenses when there are insufficient funds in your checking account. Learn how!

What do I need to open a checking account as a non-U.S. resident?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

We’ve got you covered! View a helpful list of what you’ll need to bring to any Gate City Bank location near you.