Search

Results Listing

Where can I see my debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

See your debit card rewards activity in seconds by signing in to your uChoose Rewards® account!

What are debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering what debit card rewards are? You’re asking the right question! Learn more about how this free rewards program allows you to earn points every time you use your Gate City Bank debit card.

What does loan-to-value mean?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Do you know what loan-to-value (LTV) means? Find out here!

What debit card controls can I set?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Receive alerts, freeze funds, approve transactions and more! Setting up your preferences for your debit card is quick and easy.

How secure is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if mobile deposit is secure? It most certainly is! Learn more.

How will I know if my mobile deposit is declined?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering how you’ll know if your mobile deposit is declined? We can shed some light! Learn more.

How can I change Zelle® limits?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to change transaction limits in Zelle®, we’ve got you covered with two easy options.

What is my mobile deposit limit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what your dollar limit is for mobile deposit? We can help!

How do I stop a recurring transaction?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Learn how to stop a recurring transaction using online or mobile banking, or contact us directly for assistance.

When will business customers receive a debit or credit for an ACH batch?

  • Education Resources > Help Center > Business FAQs > ACH Origination

Want to know when business customers receive a debit or credit for an ACH batch? We can shed some light! Learn more.