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Capital Ratio

  • Education Resources > Glossary

Learn more about the significance of capital ratio, which is calculated by dividing a bank’s current assets by its current liabilities.

What debit card controls can I set?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Receive alerts, freeze funds, approve transactions and more! Setting up your preferences for your debit card is quick and easy.

How long does it take for a debit card control or alert to take effect?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

If you’re wondering how long it takes for a debit card control or alert to take effect, the answer is immediately. Learn more!

How can I identify which card made a specific purchase or ATM withdrawal?

  • Education Resources > Help Center > Debit Card FAQs

Not sure how you can identify which card made a specific purchase or ATM withdrawal? You’re in luck! Learn more.

Will I incur a charge or penalty in the event of a mortgage escrow account shortage?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering if a mortgage escrow account shortage comes with a penalty? We’ve got good news for you! Learn more.

How do I start earning debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering how to start earning debit card reward points? It’s super easy! Learn more about how you can quickly enroll at uChooseRewards.com.

Where can I see my debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

See your debit card rewards activity in seconds by signing in to your uChoose Rewards® account!

What are debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering what debit card rewards are? You’re asking the right question! Learn more about how this free rewards program allows you to earn points every time you use your Gate City Bank debit card.

What does loan-to-value mean?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Do you know what loan-to-value (LTV) means? Find out here!

How secure is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if mobile deposit is secure? It most certainly is! Learn more.