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What is encryption and what does it do to keep my information secure?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

Pop quiz! How does Gate City Bank use encryption to keep your information secure? Check the answer.

How is my mortgage escrow payment calculated?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Want to know how your mortgage escrow payment is calculated? You’re in the right place! Learn more.

Is an account number required when adding a new payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if an account number is required when adding a new payee? It is! And for a good reason. Learn more.

How long can I see online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

If you’re wondering how long you’ll have access to online statements and notices, we can shed some light!

Do I need a co-borrower to get a loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering if you need a co-borrower to get a personal loan? It depends on a couple of factors. Learn more!

Can I still deposit checks at a bank location?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Wondering if you can deposit checks both remotely and in person? We can shed some light! Learn more.

How do I sign up for the mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how to sign up for our mobile app? You’ve come to the right place! Learn how you can sign up in just a few easy steps.

How can I check on my job application status?

  • Education Resources > Help Center > Careers > Applying

Want to check your job application status? No sweat!

What is an ACH batch?

  • Education Resources > Help Center > Business FAQs > ACH Origination

Wondering what an ACH batch is? Look no further! Learn more.

How do I unlock my debit card?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Discover a few simple steps to reactivate your debit card in online and mobile banking!