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How do I download transactions from online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We make downloading transactions easy! Just follow a couple of simple steps.

Does Gate City Bank know my password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

How can I view pending bill payments?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Easily view your pending bill payments in online and mobile banking in just a couple of steps.

What happens if a bill is paid late?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if a bill is paid late? Fear not! Learn more.

How do I update payees in the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering how to update payees in our mobile app, you’re in the right place! We’ve got you covered with some easy steps.

What should I do if a payment did not reach my payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if a payment doesn’t reach your payee? We can help! Learn more.

Are my deposited funds ever delayed?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Explore multiple reasons why deposited funds might not show up in your account right away, such as if a check is returned unpaid or your account has been overdrawn recently.

Do you have any advice for job seekers?

  • Education Resources > Help Center > Careers > Applying

Looking for advice as a job seeker? We can help!

Can I apply for more than one position?

  • Education Resources > Help Center > Careers > Applying

Interested in applying for more than one position with us? Learn more!

What are the benefits of using Tap and Pay?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what the benefits are of using your Tap and Pay debit card instead of a standard debit card? Among the many perks, there are two that take the cake! Learn more.