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What is a pending transaction?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what a pending transaction is? We can shed some light! Learn more.

When can I access a deposit?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

The timing of when you can access a deposit largely depends on the type of deposit. We can help provide more information!

How do I open a new account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to open a new account? We thought you’d never ask! Learn more.

How do I set a travel notification?

  • Education Resources > Help Center > General Banking FAQs > General Banking

If you need to set a travel notification in online banking, we’ve got you covered with a few easy steps.

How do I dispute a transaction?

  • Education Resources > Help Center > General Banking FAQs > General Banking

If you ever need to dispute a debit card or ATM transaction, you can rest easy knowing we’re right by your side.

What payment types are accepted with merchant services?

  • Education Resources > Help Center > Business FAQs > Merchant Services

Wondering what payment types are accepted with our merchant services? Great question! Learn more.

How do I get started with remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Curious about how to get started with remote deposit capture? We can help! Learn more.

How does the mobile app work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how our mobile app works? It’s very user-friendly! Once you download it from your mobile device’s app store and log in, learn more about the benefits you can enjoy.

Can I reverse or cancel a payment?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to cancel a Zelle® payment, there are some important factors to consider.

Are there fees for sending money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re wondering what fees come with Zelle®, we’re happy to provide some helpful information.

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Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.