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How do I set a travel notification?

  • Education Resources > Help Center > General Banking FAQs > General Banking

If you need to set a travel notification in online banking, we’ve got you covered with a few easy steps.

How many accounts can I link to my debit card?

  • Education Resources > Help Center > Debit Card FAQs

How many accounts you can link to your debit card? There’s no limit! Learn more.

How do I dispute a transaction?

  • Education Resources > Help Center > General Banking FAQs > General Banking

If you ever need to dispute a debit card or ATM transaction, you can rest easy knowing we’re right by your side.

What payment types are accepted with merchant services?

  • Education Resources > Help Center > Business FAQs > Merchant Services

Wondering what payment types are accepted with our merchant services? Great question! Learn more.

How do I get started with remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Curious about how to get started with remote deposit capture? We can help! Learn more.

Where can I view deposited checks?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you’re wondering where to view deposited checks, we’ve got you covered with a couple of easy steps!

Which checks can’t be deposited?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

For clarity on which checks can’t be deposited in our mobile app, we’ve provided a helpful list to reference.

Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.

How do I order a debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how to order your Gate City Bank debit card? It only takes a few steps!

How does mobile wallet work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how mobile wallet works? It’s easy! Learn more about how it uses contactless technology that allows your phone to complete transactions through nearby payment terminals.