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What do I need to open a checking account as a non-U.S. resident?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

We’ve got you covered! View a helpful list of what you’ll need to bring to any Gate City Bank location near you.

How do I add or remove a debit card in my online banking and mobile app?

  • Education Resources > Help Center > Debit Card FAQs

Easily learn how a debit card is added to or removed from your online and mobile banking!

How can I check my personal loan application status?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Would you like to check the status of your personal loan application? We’ve got you covered! Learn more.

What will my interest rates be for a personal loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering what interest rates are for a personal loan? You’re in the right place! Learn more.

What is the difference between a savings account and a money market savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know the difference between savings and money market savings accounts? We can help! Learn more.

What is the cost to order checks?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know how much it costs to order checks? You’re in the right place! Learn more.

Where can I find the total amount I have paid in overdraft fees this year?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

To locate a current list of the total amount you have paid year-to-date in overdraft fees, please reference your most recent checking account statement (last page).

What is the difference between overdraft fees and NSF fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Want to know the difference between overdraft fees and NSF fees? You’re in the right place! Learn more.

How can I set up a savings link to avoid overdrafts?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Discover how you can avoid overdraft fees by linking your savings account to your checking account! There are a few easy ways to do it.

Who should I contact if my funds don’t show up two days early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Funds didn’t show up two days early for Payday Your Way? Don’t worry! Learn more.