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What is a mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Want to know what a mortgage escrow account is? We’ve got you! Learn more.

What is escrow analysis?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering what an escrow analysis is? We’ve got you covered! Learn more.

How does mobile wallet work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how mobile wallet works? It’s easy! Learn more about how it uses contactless technology that allows your phone to complete transactions through nearby payment terminals.

Which checks can’t be deposited?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

For clarity on which checks can’t be deposited in our mobile app, we’ve provided a helpful list to reference.

Where can I view deposited checks?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you’re wondering where to view deposited checks, we’ve got you covered with a couple of easy steps!

Are there fees for sending money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re wondering what fees come with Zelle®, we’re happy to provide some helpful information.

Can I cancel a Zelle® payment?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to cancel a Zelle® payment, there are some important factors to consider.

How does the mobile app work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how our mobile app works? It’s very user-friendly! Once you download it from your mobile device’s app store and log in, learn more about the benefits you can enjoy.

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

How do I change my username or password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Need to update your username or password? We’ve got you covered!

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Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.