Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.

How do I order a debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how to order your Gate City Bank debit card? It only takes a few steps!

What can I use as collateral for a personal loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Interested to know what kind of collateral you can use for a personal loan? We’ve got you! Learn more.

What is escrow analysis?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering what an escrow analysis is? We’ve got you covered! Learn more.

How does the mobile app work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how our mobile app works? It’s very user-friendly! Once you download it from your mobile device’s app store and log in, learn more about the benefits you can enjoy.

Can I reverse or cancel a payment?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to cancel a Zelle® payment, there are some important factors to consider.

Are there fees for sending money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re wondering what fees come with Zelle®, we’re happy to provide some helpful information.

Where can I view deposited checks?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

If you’re wondering where to view deposited checks, we’ve got you covered with a couple of easy steps!

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

Which checks can’t be deposited?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

For clarity on which checks can’t be deposited in our mobile app, we’ve provided a helpful list to reference.

Zelle and Gate City Bank logos
Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.