Search

Results Listing

Is an account number required when adding a new payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if an account number is required when adding a new payee? It is! And for a good reason. Learn more.

How long can I see online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

If you’re wondering how long you’ll have access to online statements and notices, we can shed some light!

Do I need a co-borrower to get a loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering if you need a co-borrower to get a personal loan? It depends on a couple of factors. Learn more!

How secure is mobile deposit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering if mobile deposit is secure? It most certainly is! Learn more.

Can I still deposit checks at a bank location?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Wondering if you can deposit checks both remotely and in person? We can shed some light! Learn more.

How do I sign up for the mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how to sign up for our mobile app? You’ve come to the right place! Learn how you can sign up in just a few easy steps.

How do I switch to Gate City Bank?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Wondering how to switch banks to Gate City Bank? It’s ridiculously easy! Learn more.

How can I view online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Accessing your online statements and notices takes just seconds. Simply follow a few easy steps, and you’ll be all set!

What is the monthly fee for Preferred Perks Checking?

  • Education Resources > Help Center > General Banking FAQs > Preferred Perks Checking

Learn more about what’s included with your account, such as 24/7 telehealth services, credit monitoring, eVets and more, all for only $4.95 per month.

How do I open an account for my child?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Stop by any of our convenient locations to open a checking or savings account for kids and teens ages 17 and under. Here’s what you’ll need!