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What options are available for overdraft protection?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Want to know your options when it comes to overdraft protection? You’re in the right place! Learn more.

Where can I find the total amount I have paid in overdraft fees this year?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

To locate a current list of the total amount you have paid year-to-date in overdraft fees, please reference your most recent checking account statement (last page).

Are my deposited funds ever delayed?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Explore multiple reasons why deposited funds might not show up in your account right away, such as if a check is returned unpaid or your account has been overdrawn recently.

What do I need to open a checking or savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Are you up to speed on what you’ll need to open a checking or savings account with us? Let’s do a quick check!

What is the cost to order checks?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know how much it costs to order checks? You’re in the right place! Learn more.

What is an account hold?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Learn what an account hold is and how it relates to cashing and depositing checks.

How can I prevent overdraft fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Want to learn more about how you can prevent overdraft fees? We’ve got you!

7 Phone Security Best Practices to Boost Data Privacy

  • Education Resources > Articles

Don’t let cybercriminals get away with your private information! Protect yourself – and your data – with these seven security best practices for your mobile device.

What is a mutual bank?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Gate City Bank is proud to be a mutual bank that doesn’t report to shareholders, but instead puts communities first. Learn more about how our mutual-bank status makes us special!

How do I update my contact info?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Need to update your address, phone number or email? We’ve got you covered with a few easy steps!