Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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What happens if I don’t have enough money in my checking account to cover a bill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if you don’t have enough money in your checking account to cover a bill? Learn more.

Why did I receive an account access restricted message when attempting to log in?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering why you received an account access restricted message when attempting to log in? We’re here to support you! Learn more.

Can I have both online and paper statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Wondering if you can have both online and paper statements and notices? We can shed some light! Learn more.

What tools are available at the bank to help me prevent fraud?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Looking for tools to help prevent fraud? We’ve got you covered! Learn more.

Why should I use online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering why you should use online bill pay? You’re going to love this. Learn more!

Who can I pay using online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering who you can pay using online bill pay? You’ll love the answer! Learn more.

Can I choose to round up more?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Wondering if you can round up more with Simply Save? We can help shed some light.

Which checks can’t be deposited?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

For clarity on which checks can’t be deposited in our mobile app, we’ve provided a helpful list to reference.

How many accounts can I link to my debit card?

  • Education Resources > Help Center > Debit Card FAQs

How many accounts you can link to your debit card? There’s no limit! Learn more.

Does my current debit card have Tap and Pay capabilities?

  • Education Resources > Help Center > Debit Card FAQs

Wondering if your debit card has Tap and Pay capabilities? Find out in just seconds! Learn more.