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Why should I use online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering why you should use online bill pay? You’re going to love this. Learn more!

Who can I pay using online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering who you can pay using online bill pay? You’ll love the answer! Learn more.

Can I choose to round up more?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Wondering if you can round up more with Simply Save? We can help shed some light.

Are there fees for sending money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re wondering what fees come with Zelle®, we’re happy to provide some helpful information.

Can I cancel a Zelle® payment?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to cancel a Zelle® payment, there are some important factors to consider.

Why did I receive an account access restricted message when attempting to log in?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering why you received an account access restricted message when attempting to log in? We’re here to support you! Learn more.

What is the difference between current balance and available balance?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what the difference is between current balance and available balance? We have the answer! Learn more.

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

How do I change my username or password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Need to update your username or password? We’ve got you covered!

Can I pay my loan online?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can pay your loan online? We can help with that! Learn more.

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Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.