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Can I link my other debit cards to my debit card rewards account?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering if you can link other debit cards to your debit card rewards account? Good question! Learn more about how all Gate City Bank debit cards connected to one account automatically earn points together.

What if I forgot my user ID or password?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Easily retrieve a forgotten user ID or password for online banking by following a few simple steps.

What are the benefits of opening a U.S. bank account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

More convenience. More security. More peace of mind. Come explore the advantages of opening a local bank account near you!

How do I get started with business online banking?

  • Education Resources > Help Center > Business FAQs > Business Banking

Wondering how to get started with business online banking? It’s easy!

How do I make a payment with the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Making payments with our mobile app is a piece of cake! Simply follow four easy steps.

How do I “Pay With Points” using my PayPal® account?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Once your Gate City Bank debit card has been added to your PayPal account, it’s quick and easy to use your reward points. Find out how!

Why did I receive an account access restricted message when attempting to log in?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering why you received an account access restricted message when attempting to log in? We’re here to support you! Learn more.

What types of accounts are eligible for Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Did you know that a number of our accounts are eligible for Simply Save? Easily build savings by rounding your purchases up to the next dollar! Learn more.

Are there IRA contribution limits or restrictions?

  • Education Resources > Help Center > Saving FAQs > IRAs

Learn more about how IRA contribution restrictions depend on whether you have a traditional or Roth account.

How does my Tap and Pay debit card work?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how your Tap and Pay debit card works? It’s super easy! Learn more.