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How do I hide or show accounts?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Hide or show your accounts with ease in online and mobile banking! Simply follow a few basic steps, and you’ll be good to go.

How do I transfer funds to a different bank?

  • Education Resources > Help Center > Online Services FAQs > Transfers

If you need to transfer funds to another financial institution, we offer a couple of easy ways to do so.

Can I set up a family member with access to my online banking account?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can set up a family member with access to your online banking account? We’re happy to provide feedback on this! Learn more.

I’m hesitant about banking online – can other people see my account information?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure is our online banking? We’ll answer your question with another question: Have you heard of Fort Knox? Learn more!

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re curious about when bill payments are deducted in online and mobile banking, we can provide more information!

How current is my information in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, you can rest assured that your activity and information is updated within minutes. Learn more!

Can Simply Save cause me to overdraft on my account?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Concerned that Simply Save will cause you to overdraft on your account? Good news: It won’t! Learn more.

How can I view pending bill payments?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Easily view your pending bill payments in online and mobile banking in just a couple of steps.

Is there a charge for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if there’s a charge for online bill pay? There sure isn’t! Learn more.

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering when electronic fund transfers are sent to your payee versus checks? Learn more.