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Can I cancel a pending bill payment?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering if you can cancel a pending bill payment in online bill pay, we can help!

How do I switch to Gate City Bank?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Wondering how to switch banks to Gate City Bank? It’s ridiculously easy! Learn more.

Does business online banking include any personal information for login?

  • Education Resources > Help Center > Business FAQs > Business Banking

Wondering if business online banking includes any personal information for login? We can help!

What is remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Want to know more about remote deposit capture? We’ve got you! Learn more.

How do I edit debit card alerts?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Easily learn how to customize your debit card alerts in just a few simple steps!

Does it cost extra to get paid early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Did you know that you could get paid up to two days early and it won’t cost you a thing? Learn more!

What are the image guidelines for My Card Creation?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what the image guidelines are for My Card Creation? You’re in the right place! Learn more.

What is the Gate City Bank mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering what the Gate City Bank mobile app is? Let us give you a quick overview!

How do I change the personal identification number (PIN) for my debit card?

  • Education Resources > Help Center > Debit Card FAQs

Looking to change the personal identification number (PIN) for your Gate City Bank debit card? We’ve got you covered! Learn more.

What if I forgot my user ID or password?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Easily retrieve a forgotten user ID or password for online banking by following a few simple steps.