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What is remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Want to know more about remote deposit capture? We’ve got you! Learn more.

Does business online banking include any personal information for login?

  • Education Resources > Help Center > Business FAQs > Business Banking

Wondering if business online banking includes any personal information for login? We can help!

How do I edit debit card alerts?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Easily learn how to customize your debit card alerts in just a few simple steps!

What are the image guidelines for My Card Creation?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what the image guidelines are for My Card Creation? You’re in the right place! Learn more.

How does my Tap and Pay debit card work?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how your Tap and Pay debit card works? It’s super easy! Learn more.

How do I change the personal identification number (PIN) for my debit card?

  • Education Resources > Help Center > Debit Card FAQs

Looking to change the personal identification number (PIN) for your Gate City Bank debit card? We’ve got you covered! Learn more.

When will I receive my title payoff letter?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering when you’ll receive your title payoff letter? We can shed some light here! Learn more.

How do I sign up for mortgage rate alerts?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Simply enter your name and email address to sign up for rate alerts, offers and additional discounts. See how!

Can I use Zelle® internationally?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering if you can use Zelle® internationally? Learn more.

What if I forgot my user ID or password?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Easily retrieve a forgotten user ID or password for online banking by following a few simple steps.