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How do I download transactions from online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We make downloading transactions easy! Just follow a couple of simple steps.

Does Gate City Bank know my password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

How can I view pending bill payments?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Easily view your pending bill payments in online and mobile banking in just a couple of steps.

What happens if a bill is paid late?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if a bill is paid late? Fear not! Learn more.

How do I update payees in the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering how to update payees in our mobile app, you’re in the right place! We’ve got you covered with some easy steps.

What should I do if a payment did not reach my payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if a payment doesn’t reach your payee? We can help! Learn more.

Online Banking

Wherever life takes you, we make it easy to check your balance, set custom controls, pay bills and more – anytime, anywhere.

Online Statements and Notices

Goodbye, waiting for paper documents to arrive in the mail. Hello, convenience! Going paperless by signing up for our online statements and notices has never been easier. Enjoy fast, simple and secure access to your financial information, including an easily searchable (and printable) document history.

Avoid Scams

  • Security

Scammers are always up to something. Whether it’s bank imposter schemes, IRS tax cons or anything in between, we’re here to help you steer clear of their fraudulent activity. Easily recognize the signs of common scams – and know how to avoid them.

Move Money

Whether it’s sending money to loved ones, paying back a friend for lunch, addressing bills or anything in between, we provide multiple ways to move money. The best part? It’s safe, easy and fast.