Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

Search

Results Listing

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

How do I change my username or password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Need to update your username or password? We’ve got you covered!

What is the difference between current balance and available balance?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what the difference is between current balance and available balance? We have the answer! Learn more.

Can I pay my loan online?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can pay your loan online? We can help with that! Learn more.

Can I access online banking from outside the U.S.?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

From contacting one of our helpful team members to utilizing a secure app, there are a couple of ways you can securely access your online banking from outside the U.S.

How do I download transactions from online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We make downloading transactions easy! Just follow a couple of simple steps.

Why did I receive an account access restricted message when attempting to log in?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering why you received an account access restricted message when attempting to log in? We’re here to support you! Learn more.

What happens if I don’t have enough money in my checking account to cover a bill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if you don’t have enough money in your checking account to cover a bill? Learn more.

Who can I pay using online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering who you can pay using online bill pay? You’ll love the answer! Learn more.

Why should I use online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering why you should use online bill pay? You’re going to love this. Learn more!