Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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How to Prevent Overdrafts and the Fees That Follow

  • Education Resources > Articles

Want to learn more about overdrafts and how to prevent them? You’re in the right place! Learn more.

Do I need a Social Security number (SSN) to open a checking account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

At Gate City Bank, we accept multiple ID types, including visa, passport and Individual Taxpayer Identification Number (ITIN).

What is the difference between overdraft fees and NSF fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Want to know the difference between overdraft fees and NSF fees? You’re in the right place! Learn more.

Why was I prompted to provide a one-time passcode?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, we care about your security, which is why we may ask you to provide a one-time passcode from time to time.

What if I want to send money to someone whose financial institution doesn’t offer Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re looking to send money to someone whose bank is outside of the Zelle® network, we’ve got you covered!

What if I get an error message when enrolling in Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you receive an error message while trying to enroll an email address or U.S. mobile number with Zelle®, we’ll help guide you forward with easy next steps.

How do I use mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how to use mobile wallet? We’ve got you! Learn more about how mobile wallet transactions may be used in stores, within apps or on the web.

Why is my check not depositing with the mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering why your check won’t deposit with our mobile app? We can shed some light! Learn more.

How secure is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how secure mobile wallet is? Put your mind at ease! Each transaction is securely encrypted and requires one of multiple methods of identification.

Calculators

  • Education Resources

Whether you’re calculating loan payments for a new vehicle, estimating closing costs for your first home or anything in between, our various financial calculators will help guide your decision making.