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What do I need to open a checking account as a non-U.S. resident?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

We’ve got you covered! View a helpful list of what you’ll need to bring to any Gate City Bank location near you.

How can I set up a savings link to avoid overdrafts?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Discover how you can avoid overdraft fees by linking your savings account to your checking account! There are a few easy ways to do it.

Can I still deposit checks at a bank location?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Wondering if you can deposit checks both remotely and in person? We can shed some light! Learn more.

When will I receive my custom debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering when your custom debit card will arrive? Depending on the order, you could receive it instantly! Learn more.

How do I “Pay With Points” using my PayPal® account?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Once your Gate City Bank debit card has been added to your PayPal account, it’s quick and easy to use your reward points. Find out how!

Are there any restrictions for debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering if there are any restrictions when it comes to redeeming your debit card reward points? See our quick FAQs!

How do I set up debit card controls?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Enabling debit card controls is easy! Learn more about the first steps you can take toward setting limits, receiving alerts and freezing funds with ease.

What are the password requirements for debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering about what the password requirements are for debit card rewards? You’re in the right place! Learn more about the easy guidelines you can follow, such as including eight or more characters in your password.

How can I check my personal loan application status?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Would you like to check the status of your personal loan application? We’ve got you covered! Learn more.

What school designs are available for the My School Spirit debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what school designs are available for the My School Spirit debit card? There are many to choose from! Learn more.