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How do I sign up for online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We’ve made signing up for online banking a breeze. Follow a few simple steps, and you’ll be ready to go with better banking!

How much history is available for my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Whether it’s for checking, savings or CDs, we make it easy to look back at months of account history.

What is the difference between current balance and available balance?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what the difference is between current balance and available balance? We have the answer! Learn more.

Can I pay my loan online?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can pay your loan online? We can help with that! Learn more.

How do I add or remove accounts in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

If you’re looking to add, remove or hide accounts in online banking, we’re happy to provide you with some helpful guidance.

How do I download transactions from online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We make downloading transactions easy! Just follow a couple of simple steps.

Does Gate City Bank know my password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

Can I set up a family member with access to my online banking account?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if you can set up a family member with access to your online banking account? We’re happy to provide feedback on this! Learn more.

How can I view pending bill payments?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Easily view your pending bill payments in online and mobile banking in just a couple of steps.

What happens if a bill is paid late?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what happens if a bill is paid late? Fear not! Learn more.