All locations will be closed on July 4, in observance of Independence Day. Have a wonderful holiday!

Search

Results Listing

How do I update payees in the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering how to update payees in our mobile app, you’re in the right place! We’ve got you covered with some easy steps.

What should I do if a payment did not reach my payee?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what to do if a payment doesn’t reach your payee? We can help! Learn more.

Are my deposited funds ever delayed?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Explore multiple reasons why deposited funds might not show up in your account right away, such as if a check is returned unpaid or your account has been overdrawn recently.

Do you have any advice for job seekers?

  • Education Resources > Help Center > Careers > Applying

Looking for advice as a job seeker? We can help!

Can I apply for more than one position?

  • Education Resources > Help Center > Careers > Applying

Interested in applying for more than one position with us? Learn more!

Do I need a Social Security number (SSN) to open a checking account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

At Gate City Bank, we accept multiple ID types, including visa, passport and Individual Taxpayer Identification Number (ITIN).

What is the difference between a savings account and a money market savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know the difference between savings and money market savings accounts? We can help! Learn more.

What is the cost to order checks?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know how much it costs to order checks? You’re in the right place! Learn more.

Where can I find the total amount I have paid in overdraft fees this year?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

To locate a current list of the total amount you have paid year-to-date in overdraft fees, please reference your most recent checking account statement (last page).

What is the difference between overdraft fees and NSF fees?

  • Education Resources > Help Center > General Banking FAQs > Overdrafts

Want to know the difference between overdraft fees and NSF fees? You’re in the right place! Learn more.