Due to current weather conditions, and for the safety of our customers and team members, our locations in the following cities will be closed today, December 18: Devils Lake, Grand Forks, Mayville and Park River.

We're here to help! Contact us or access your account information anytime with online and mobile banking.

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How secure is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how secure mobile wallet is? Put your mind at ease! Each transaction is securely encrypted and requires one of multiple methods of identification.

What is the difference between a savings account and a money market savings account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Want to know the difference between savings and money market savings accounts? We can help! Learn more.

Is there a fee to have a mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering if there’s a fee to have a mortgage escrow account? You’ll love the answer! Learn more.

What is the FDIC and how does it impact me?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Learn more about the Federal Deposit Insurance Corporation (FDIC) and how it helps protect your insured deposits!

How do I report a missing debit card?

  • Education Resources > Help Center > Debit Card FAQs

Learn how to report your debit card as lost or stolen by taking a few easy steps in online and mobile banking.

Does business online banking include any personal information for login?

  • Education Resources > Help Center > Business FAQs > Business Banking

Wondering if business online banking includes any personal information for login? We can help!

Two-factor Authentication (2FA)

  • Education Resources > Glossary

An extra layer of protection beyond a username and password that involves a second step in verifying your identity, such as through a text message with a temporary passcode, or a biometric factor like a fingerprint or facial scan.

Am I required to have flood insurance?

  • Insurance Services > Education > Flood Insurance FAQs

Wondering if you’re required to have flood insurance? We can shed some light! Learn more.

Which checks can’t be deposited?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

For clarity on which checks can’t be deposited in our mobile app, we’ve provided a helpful list to reference.

How do I update my email for mobile deposit alerts?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Learn how to update your email address for mobile deposit alerts in seconds using online and mobile banking.