Our Mortgage Rate Relief Program is back! For a limited time, eligible homebuyers may qualify for rates up to 1.5% lower than current market rates. Learn how >

Search

Results Listing

Are there fees for sending money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re wondering what fees come with Zelle®, we’re happy to provide some helpful information.

Who will train business customers for ACH origination?

  • Education Resources > Help Center > Business FAQs > ACH Origination

Interested in training for ACH origination? We can help! Learn more.

Which gas stations will accept my debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

See a list of participating stations, and learn how you can use your reward balance to save instantly at the pump.

How do I update my contact info?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Need to update your address, phone number or email? We’ve got you covered with a few easy steps!

How can I keep my passwords safe?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering how you can keep your passwords safe? You’re asking an excellent question! Learn more.

How do I use mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering how to use mobile wallet? We’ve got you! Learn more about how mobile wallet transactions may be used in stores, within apps or on the web.

How do I shop with points at Amazon.com?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

It’s easy! See how to redeem your debit card reward points anytime to pay for eligible purchases at Amazon.com.

Can I cancel a pending bill payment?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering if you can cancel a pending bill payment in online bill pay, we can help!

How do I use Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Want to learn how to use Zelle®? You’re in the right place! Learn more.

What tools are available at the bank to help me prevent fraud?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

Looking for tools to help prevent fraud? We’ve got you covered! Learn more.

Zelle and Gate City Bank logos
Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.