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How do I add or remove accounts from online banking?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how to add or remove accounts from online banking? You’re in the right place! Learn more.

How do I transfer money to someone at a different financial institution?

  • Financial Education > Help Center > Online Services FAQs > Transfers

Need to transfer money to someone at a different financial institution? No problem! Learn more.

How do I sign up for online banking?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how to sign up for online banking? We thought you’d never ask! Learn more.

Where can I earn debit card reward points?

  • Financial Education > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering where you can earn debit card reward points? Good news! You can earn them pretty much anywhere. Learn more!

How current is the information in online banking?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how current the information in online banking is? We’re happy to provide some helpful context! Learn more.

Which accounts automatically refund ATM fees?

  • Financial Education > Help Center > Debit Card FAQs

Wondering which Gate City Bank accounts automatically refund ATM fees? You’re going to love the answer! Learn more.

Can I set up a family member with access to my online banking account?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering if you can set up a family member with access to your online banking account? We’re happy to provide feedback on this! Learn more.

When will the payments be deducted from my account?

  • Financial Education > Help Center > Online Services FAQs > Bill Pay

Wondering when payments will be deducted from your account? It largely depends on if the payment is to be sent electronically or by check. Learn more!

If I do not want my surplus refunded, can I keep it in my mortgage escrow account?

  • Financial Education > Help Center > Loan FAQs > Mortgage Loans

Unfortunately, you’re not able to keep your surplus in your mortgage escrow account. We’re happy to explain further. Learn more.

How can I see pending bill payments?

  • Financial Education > Help Center > Online Services FAQs > Bill Pay

Wondering how you can see pending bill payments? It’s a piece of cake! Learn more.