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How do I transfer money to another Gate City Bank customer?

  • Education Resources > Help Center > Online Services FAQs > Transfers

If you’re looking to transfer money to another Gate City Bank customer, we’ve made the process incredibly easy!

How do I make a payment with the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Making payments with our mobile app is a piece of cake! Simply follow four easy steps.

Can I cancel a pending bill payment?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering if you can cancel a pending bill payment in online bill pay, we can help!

How will I know when a new online statement or notice is available?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Wondering how you’ll know when a new online statement or notice is available? You’re in the right place! Learn more.

What types of accounts are eligible for Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Did you know that a number of our accounts are eligible for Simply Save? Easily build savings by rounding your purchases up to the next dollar! Learn more.

How do I access Zelle® and online bill pay?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Accessing Zelle® and online bill pay is easy! Just follow a couple of simple steps in our mobile app.

What is Snapshot?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Did you know that you can quickly see your account balances without logging in to our mobile app? Learn more about how to enable our handy Snapshot tool!

How do I update payees in the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering how to update payees in our mobile app, you’re in the right place! We’ve got you covered with some easy steps.

Can I do an IRA rollover from another plan?

  • Education Resources > Help Center > Saving FAQs > IRAs

We make the IRA rollover process a breeze! Learn more about how you can transfer funds from a range of other retirement plans.

Can all my accounts have online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Learn how you can easily access online statements and notices for all accounts set up with automatic payments.