Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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How do I make a payment with the mobile app?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Making payments with our mobile app is a piece of cake! Simply follow four easy steps.

How will I know when a new online statement or notice is available?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Wondering how you’ll know when a new online statement or notice is available? You’re in the right place! Learn more.

Can I cancel a pending bill payment?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re wondering if you can cancel a pending bill payment in online bill pay, we can help!

Can I use Zelle® internationally?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Wondering if you can use Zelle® internationally? Learn more.

What types of accounts are eligible for Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Did you know that a number of our accounts are eligible for Simply Save? Easily build savings by rounding your purchases up to the next dollar! Learn more.

When will I receive my custom debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering when your custom debit card will arrive? Depending on the order, you could receive it instantly! Learn more.

How do I “Pay With Points” using my PayPal® account?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Once your Gate City Bank debit card has been added to your PayPal account, it’s quick and easy to use your reward points. Find out how!

Are there any restrictions for debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering if there are any restrictions when it comes to redeeming your debit card reward points? See our quick FAQs!

How do I set up debit card controls?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

Enabling debit card controls is easy! Learn more about the first steps you can take toward setting limits, receiving alerts and freezing funds with ease.

What are the password requirements for debit card rewards?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering about what the password requirements are for debit card rewards? You’re in the right place! Learn more about the easy guidelines you can follow, such as including eight or more characters in your password.