FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Search

    Can I apply for more than one position?

    • Education Resources > Help Center > Careers > Applying

    Interested in applying for more than one position with us? Learn more!

    Can Simply Save cause me to overdraft on my account?

    • Education Resources > Help Center > Saving FAQs > Simply Save

    Concerned that Simply Save will cause you to overdraft on your account? Good news: It won’t! Learn more.

    Is my information secure?

    • Education Resources > Help Center > Mobile Services FAQs > Zelle

    Wondering if it’s safe to use Zelle®? (Spoiler alert: It is!) Learn more.

    How do telehealth services work with my Preferred Perks checking account?

    • Education Resources > Help Center > General Banking FAQs > Preferred Perks Checking

    Your account includes access to 24/7 video or phone visits with U.S.-based, board certified, licensed and credentialed doctors ready to help with physical and mental health care.

    Can I pay my loan online?

    • Education Resources > Help Center > Online Services FAQs > Online Banking

    Wondering if you can pay your loan online? We can help with that! Learn more.

    What do I need to open a checking account as a non-U.S. resident?

    • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

    We’ve got you covered! View a helpful list of what you’ll need to bring to any Gate City Bank location near you.

    What debit card controls can I set?

    • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

    Receive alerts, freeze funds, approve transactions and more! Setting up your preferences for your debit card is quick and easy.

    What should I do if a payment did not reach my payee?

    • Education Resources > Help Center > Online Services FAQs > Bill Pay

    Wondering what to do if a payment doesn’t reach your payee? We can help! Learn more.

    How do I set a travel notification?

    • Education Resources > Help Center > General Banking FAQs > General Banking

    If you need to set a travel notification in online banking, we’ve got you covered with a few easy steps.

    How do I set up debit card controls?

    • Education Resources > Help Center > Debit Card FAQs > Debit Card Controls

    Enabling debit card controls is easy! Learn more about the first steps you can take toward setting limits, receiving alerts and freezing funds with ease.

    Welcome to Better Banking.

    Debit card rewards. ATM fee refunds. And so much more. Let’s get you started with an account, personalized for you!

    Open Checking Account