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Are my deposited funds ever delayed?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Explore multiple reasons why deposited funds might not show up in your account right away, such as if a check is returned unpaid or your account has been overdrawn recently.

What is my mobile deposit limit?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Wondering what your dollar limit is for mobile deposit? We can help!

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

How do I send a wire transfer?

  • Education Resources > Help Center > General Banking FAQs > General Banking

To initiate a wire transfer, contact us for assistance! Also, please be sure to have your recipient’s information ready.

Why was I prompted to provide a one-time passcode?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, we care about your security, which is why we may ask you to provide a one-time passcode from time to time.

How do I order a debit card?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how to order your Gate City Bank debit card? It only takes a few steps!

Can I purchase flood insurance if I’m not in a high-risk flood zone?

  • Insurance Services > Education > Flood Insurance FAQs

Interested in purchasing flood insurance outside of a high-risk zone? Learn more about your options!

What is the culture like at Gate City Bank?

  • Education Resources > Help Center > Careers > Applying

Want to know what our culture is like? You’re in for a treat! Learn more.

What is the IRA contribution deadline?

  • Education Resources > Help Center > Saving FAQs > IRAs

If you want to meet your IRA contribution deadline for the previous year, learn more about how you generally have until the tax filing cutoff.

What happens after I file a claim?

  • Insurance Services > Education > Filing a Claim FAQs

Once a claim is reported, your insurance carrier will assign a claims adjuster to review the loss. The adjuster may: